Success Stories
SOA-based Internet banking solutions for Asia's leading financial services group
About the clientAsia's leading financial services groups and one of the largest financial institutions in the combined Singapore-Malaysia market
Business Objective- To enable Internet banking in emerging Asian markets
- Provide customer self service portals and 360 View of Customers Provisioning for new services and product launches
- Reduce support and need for external system vendors through service enabling legacy systems
- Creation of an enterprise service bus and Common Data Model for Customers in emerging markets
- Provisioning is enabled by wrapping legacy application with web services
- Customer Self service portal and internet banking enabled on a Tibco enterprise platform
- Providing a single messaging and interface framework, there by enabling reporting from emerging markets
- Using single vendor for middleware and SOA consulting
- The priority of services in moving to ESB have been identified, thus resulting in reduction of risk involved in adopting to a new platform, namely ESB based on TIBCO
- ESB enables
- Unified Customer View
- Global Customer Ownership
- Loose coupling of systems
- Enables new work flow creation
- Self Service exposed reduces the number of hours spent by customers in braches
- Legacy Applications turned into services thereby reducing process time of core banking by 25%
