SaaS - Software as a Service
Enabling SaaS takes only finite amount of time but demands infinite skills. At HCL – more than 50 per cent of the workforce is directly/ indirectly working on SaaS building blocks. Our unique solution encompassing SaaS enablement, hosting and infrastructure management is crafted to deliver maximum ROI to you. Therefore, when the world’s three largest ISVs decided to do SaaS in a big way – one chose to do it in-house – and the other two partnered with HCL.
On Demand software solutions, is the latest buzz among software vendors and business organizations as they prevent many of the aches and complexities that installed packages create for the customers. And, Software as a Service (SaaS), a new on demand software delivery model, is increasingly penetrating in the core IT processes and applications of the enterprises and ISVs especially in areas like HR/Hiring/Talent Management, Customer Relations Management, Video Conferencing and Accounting.
Most of the CIOs are considering SaaS for their applications requirements to leverage the benefits like simplify customer acquisition and integration, simplified operations, improved security and centralized control and increased customer satisfaction.
HCL SaaS Practice - Overview
The SaaS practice at HCL is rooted deep into the organizational processes and integrates Software Product Engineering, Application Services, and Infrastructure Management. Our SaaS practice aims to provide on demand IT solutions for Enterprise ISVs, Automation ISVs, Traditional ISVs and SaaS Enablers.
HCL has a proven expertise and extensive experience in delivering SaaS solutions to its customer base of more than 80 organizations including:
- 7 out of the Top 10 ISVs
- 3 out of Top 5 Enterprise ISVs
- Top 3 Infrastructure ISVs
- 3 out of Top 5 Internet based companies
HCL’s SaaS offering provides flexibility to customers to change usage commitments as business circumstances change. It allows keeping track of the ongoing expenses under a tightened and scrutinized IT budget, removes much of your IT cost, and also reduces the risk involved in acquiring new software. At HCL, we provide SaaS services in areas like:
- Consulting
- Product Engineering
- On Demand Deployment and management
- IT Operations & Management
With our more than 80+ customer base and partnerships with Top 2 of 3 ISVs, our services take leverage of our long expertise and experience in SaaS. Our SaaS services offer benefits:
- Over 40% reduction in Time to Market
- Cost reduction through higher Offshoreability
- Infinite skills for Finite time
- Secured and low TCO applications
- ITIL-based 24*7 global service support
- Rapid Automated Deployment
- Single shop for all Engineering needs
- Integrated Service Delivery models
HCL takes leverage of its long experience in delivering SaaS solutions, with more than 80 customers engagements. We are among one of the few companies who have adopted SaaS practices at organizational level. Our uniqueness lies in:
- Preferred Partner: We are the preferred partner for Top 2 of 3 ISVs using SaaS.
- Technologically Neutral: We are a technologically neutral organization and takes leverage of our deep technological expertise and partnerships in delivering SaaS solutions.
- Lifecycle Engineering Services: We provide a whole gamut of Lifecycle Engineering Services ranging from building multi-tenant architecture and rich user interfaces to Mea data services and service orientation.
- Wide Technology Expertise: We provide complete SaaS offerings and related services with our deep technological expertise in open source, multi-tenancy engineering, and SOA.
- Integrated SaaS offerings: Our SaaS offerings integrate Software Product Engineering, Application Services, and Infrastructure Management.
- Service Delivery Platforms: Our unique service delivery platform provides a sound base for service management, tenant management, service delivery automation, application instance management, customer support, and metering and billing.
- Accelerated Delivery Framework: HCL provides multi-dimensional framework for delivery that takes advantage of our Adaptive Processes, Automation and collaborative Tools, Role based Team Structure, Architecture Consulting practice, and IT Governance.
- Secured Environment: We provide secured environment both for delivery and hosting customers’ data utilizing protection measures like Security Assessment, Security Design, Security Hardening, and Security Testing & Tuning.
