Success Stories
Oracle Applications Implementation, Upgrade and Support for a leading automotive supplier
Customer
The client is the 11th largest automotive supplier in the world, with a history of over 100 years of supplying a broad range of integrated systems, modules and automotive components to the global motor vehicle manufacturers. With annual revenue of $8 billion and employee strength of over 32,000, the company has 156 manufacturing and distribution operations spread across 27 countries.
- To ensure fool-proof knowledge transfer as well as to address attrition to a project that demanded high-end knowledge and understanding (in the shortest possible time)
- With business operation spanning cross-continental locations, the client demanded an alternate model for application support offering substantial cost savings
- Demonstrate compliance with stringent standards and guidelines for documentation, deliveries and project management.
- Mitigate the challenge of constant change in delivery schedules and frequent ramp-up/ramp-down of resource pool.
HCL’s Solution
HCL took this high-end work for complete implementation, Upgrade, and support in an application environment that comprise of VPN,Sun OS 5.8, Oracle Apps 11.5.8, and Developer 6i.
The array of services provided to client includes:
- Implementation assessment and implementation
- Post implementation support for Oracle Applications 11.5.8 for Oracle Financials and Manufacturing modules
- RICEWorkflow development for almost all modules inOracle Financials and Manufacturing
- Actively participated in the client's global strategy to upgrade from version 10.7 to 11i in USA
- Testing and Configuration services
- DBA Support for Oracle applications
- High-end customization for ED as well as knowledge management through training aids.
- Within the 1styear of engagement, client saved over 1 million dollars in IT operation without effecting solution quality
- Reduction in problem resolution time by almost 90%
- Immense cost savings on implementing suggestions given for business process improvement
- Clarity and transparency in client engagements, with minimal to non-existence of issues in knowledge transition
