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Technology | Engineering R&D
Cognitive Analytics & Cognitive Support for Products

Aug 22, 2016

Cognitive Product Support: A “need”, not a “want” anymore

Ronak Chokshi - General Manager,Engineering R&D Services
General Manager
Customer support organizations across industries today, regardless of them being in B2B or B2C space, are going through a rapid transformation. End-user and enterprise customers-alike are demanding a much faster response time than ever, to the point...
31
Cognitive Support: Intelligent Support Services

Aug 22, 2016

Cognitive Product Support:Next Phase of Intelligent Support Services

Apoorv Iyer - Vice President , Engineering R&D Services
Vice President
Today, customized user experiences and burgeoning demands are two major expectations from customers in an As-a-Service economy. As a consequence, the same anticipations have been building up for the technology sector. In this context, Cognitive...
34
Coding Standard

Aug 10, 2016

Coding Standard – Single Entry & Exit

Sachin Sharma - Senior Technical Lead,Engineering R&D Services
Senior Technical Lead
Imagine a road where we have only one entry and one return, how simple and how easy it would be to manage the traffic and chaos. Now, replace the same scenario in the world of software coding, and replace the entry and exit statement in the function...
98
Major Applications of Embedded Systems

Aug 10, 2016

Need for Monitoring in Embedded Space

Vivek Goel - Technical Lead,Engineering R&D services
Technical Lead
Embedded systems have become an integral part of our daily life. Be it a cell phone, a TV, a music player, healthcare devices, or the electronics in an automobile - these systems have been touching and easing our lives like never before....
90
Cognitive Product Support

Aug 02, 2016

Cognitive Product Support – Recalibrating Customer Experiences

Supreet Kondal - General Manager,Engineering R & D services
General Manager
The transformation at the gates In an era of widespread digitalization, organizations are consistently striving to offer evolved experiences to their customers. Businesses must therefore try and adopt a revolutionary new approach – become 21st...
102
Comprehensive Digital Transformation for enhanced customer experiences

Jul 27, 2016

Digital Transformation for Telcos can enhance customer experience

Rupy Sikka - Vice President, HCL Engineering R&D Services
Vice President
The ‘disruption’ in the environment The telecom industry, is currently striving to address a wave of challenge and transformation – a blitz of ‘disruptive trends’ are altering the way businesses operate and how customer experience as a defining...
396
Elatic vs Solar

Jul 26, 2016

ElasticSearch Vs Solr

Anil Rawat - Lead Engineer
Lead Engineer , Engineering R & D Services
Overview When it comes to big data search, our primary choices are between Solr and Elasticsearch. Both open source enterprise search platforms have the ability to perform full-text searches and faceted searches. Background Solr and...
132
Pivot

Jul 19, 2016

Pivot Analysis in Big Data

Sivasubbu B - Technical Lead,Engineering R&D services
Technical Lead
Pivot analysis is an essential and integral component for many business enterprise reporting.  This type of analysis has been in existence for nearly 3 decades and tools like MS Excel has democratized the availability of this feature, making it...
117
customer experience

Jul 06, 2016

Customer Experience: The new game changer for the Aviation Industry

Siba Satapathy - Vice President , Aerospace & Defense sector, Engineering R&D services
Vice President
Unraveling the next epoch – towards a transformational roadmap The aviation industry is witnessing a boom of growth and expansion. On an average, 93,000 flights take off from 9,000 airports around the world with somewhere between 8,000 and 13,000...
470

Pages

customer experience

Jul 06, 2016

Customer Experience: The new game changer for the Aviation Industry

Siba Satapathy - Vice President , Aerospace & Defense sector, Engineering R&D services
Vice President
Unraveling the next epoch – towards a transformational roadmap The aviation industry is witnessing a boom of growth and expansion. On an average, 93,000 flights take off from 9,000 airports around the world with somewhere between 8,000 and 13,000...
470
Comprehensive Digital Transformation for enhanced customer experiences

Jul 27, 2016

Digital Transformation for Telcos can enhance customer experience

Rupy Sikka - Vice President, HCL Engineering R&D Services
Vice President
The ‘disruption’ in the environment The telecom industry, is currently striving to address a wave of challenge and transformation – a blitz of ‘disruptive trends’ are altering the way businesses operate and how customer experience as a defining...
396
Smart Cities Can Improve The Quality Of Urban Life

Jan 30, 2015

Smart Cities Can Improve The Quality Of Urban Life

GH Rao - President, Engineering Services
President – Engineering Services
I had recently written an article for The Times of India's Property Plus supplement, which was published on February 9, 2015. I had shared a .pdf version of the article last week. I am posting the full text version here. With the rapid increase...
1,481

Oct 16, 2013

The What and Why of “DO-178B” in Avionics Software

Naveen Jain - Technical Architect
Technical Architect
Overview of DO-178B DO-178B, produced by the Radio Technical Commission for Aeronautics Inc. (RTCA), is the corporate acknowledged standard worldwide for regulating safety in the integration of aircraft systems software. The strict title DO-178B...
1,161
Coding Standard

Aug 10, 2016

Coding Standard – Single Entry & Exit

Sachin Sharma - Senior Technical Lead,Engineering R&D Services
Senior Technical Lead
Imagine a road where we have only one entry and one return, how simple and how easy it would be to manage the traffic and chaos. Now, replace the same scenario in the world of software coding, and replace the entry and exit statement in the function...
98
Major Applications of Embedded Systems

Aug 10, 2016

Need for Monitoring in Embedded Space

Vivek Goel - Technical Lead,Engineering R&D services
Technical Lead
Embedded systems have become an integral part of our daily life. Be it a cell phone, a TV, a music player, healthcare devices, or the electronics in an automobile - these systems have been touching and easing our lives like never before....
90
How to make a light, cheap solar powered car

Feb 04, 2015

How to develop a light-weight, cost-effective solar powered car

Sushant Kumar - Member Technical Staff, Engineering and R&D Services
Member Technical Staff, Engineering And R&D Services
Through this blog, I would like to propose a basic idea for designing and developing a light-weight, cost-effective single seater solar car, and also discuss the various technologies involved in this project, which offers great scope for innovation...
697
MongoDB in Big Data Analytics Applications

Mar 18, 2016

MongoDB in Big Data Analytics Applications

Raghavendra Ganji - Big Data Analytics CoE
There are wide varieties of NoSQL databases available in the market, both open source as well commercial ones. Choosing the right NoSQL database was crucial for the call center analytics projects success. In this blog, we will present an open source...
817
Cognitive Product Support

Aug 02, 2016

Cognitive Product Support – Recalibrating Customer Experiences

Supreet Kondal - General Manager,Engineering R & D services
General Manager
The transformation at the gates In an era of widespread digitalization, organizations are consistently striving to offer evolved experiences to their customers. Businesses must therefore try and adopt a revolutionary new approach – become 21st...
102

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