Skip to main content Skip to main navigation Skip to search Skip to footer

Higher Customer Satisfaction is Higher Customer Retention

Higher Customer Satisfaction is Higher Customer Retention

Global software organizations are exploring opportunities to enhance customer satisfaction and improve customer retention through an optimum mix of Offshore – Onsite model.

This has led them to conclude that a multi-channel support involving voice, chat and email is crucial for not only installing, configuring and troubleshooting software but also for additional revenue generation through up selling and cross selling service packages.

Download our Technical Support Services brochure to understand how HCL adds significant value to software organizations by increasing the productivity, improving revenue and efficiency of the process, thereby transferring the business benefits to the Client organization year-on-year.
Contact Us
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.