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Turn your Contact Center into a Dynamic Contact Center

Published Date: 
Jun 13, 2012
To improve customer satisfaction, loyalty and to retain them large corporate such as Utility companies have to provide superior customer care. In the case of Utility companies, customers expect a single point of contact and seamless interaction across multiple touch points. As a result, Utility companies expect a consolidated contact center management from their outsourcing services providers.

Download our Utility services brochure to explore how HCL’s Turn your Contact Center into a Dynamic Contact Center services is empowering excellence in utilities through its customer care framework.
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Facts about HCL Technologies

  • $5.7 billion global company delivering measurable business value in enterprise application services, IT infrastructure management, custom application services, engineering and R&D services, and business services
  • Extensive global offshore infrastructure and network of offices in 31 countries
  • Providing holistic, multi-service delivery across industries — financial services, manufacturing, consumer services, public services, and healthcare