Skip to main content Skip to main navigation Skip to search Skip to footer

EmplyeesFirstMiniBook

EmplyeesFirstMiniBook

EFCS Minibook - Employees First, Customers Second Minibook explores the steps of HCLT’s transformational journey.

Employees First, Customers Second explores the steps of HCLT’s transformational journey as the company recognized the need for change, created a culture of trust through transparency, turned the organizational pyramid on its head, and shifted the responsibility of change from the office of the CEO to the employees using small catalysts, or “blue ocean droplets,” that produced big results.

Contact Us
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.