The value which you have provided to us is beyond doubt above and beyond the call of duty. The AR receivables management provided by HCL has been world class. Not only has the validation and collection process been effective, your agents’ professionalism to our customers is second to none, even when they have been unpleasant. The analysis provided confirms this. Needless to say, we consider the operational status of the HCL team an integral part of our daily modus operandi. Without HCL, the debtor management and DSO would be substantially out of control.
Knowledge and Legal Outsourcing Services
- Legal Process Outsourcing: HCL BPO combines its legal capabilities with knowledge of international regulatory standards and a robust technical backend to deliver best solutions at a very competitive price. This enables HCL BPO’s Clients to focus more on core competencies to upgrade their legal practice to the next level and expand their business model... Read More
- Decision Support Services: HCL BPO’s Decision Support Services (DSS) business is not about labor arbitrage, but about truly making an impact on our customers’ top and bottom line. This service is based on business knowledge expertise rather than process expertise, and typically involves application of domain knowledge for research and development, analytical and interpretive skills... Read More