Supply chain executives have a daunting daily challenge managing a global supply chain. Some of the key challenges include but are not limited to:
- Time-to-market
- Supplier rationalisation and relationship management
- Inventory Management
- Streamlining information flow
- Overall Supply chain performance and integration
- Budget constraints
Global economic conditions and lethal competition are forcing organisations to seek new ways to reduce costs and enhance profitability and improve cash flow. Organisations are looking at improving operational and supplier performance to help them move towards a dynamic, real-time supply chain model to increase productivity and business flexibility, and extract greater value.
HCL provides wing-to-wing solutions straddling across source-to-pay and quote-to-cash to enable our Clients to utilise their existing buyers for core business activity than transactional. This has helped our Clients realise significant cost savings, improve time to market, reengineer the information flow within their supply chain and enable savings to hit the bottom-line!
With the current scenario, outsourcing of Supply Chain Management has attained significant momentum, resulting in improvised business processes across all functions of supply chain management.
Focused Services
| Service Type |
Areas of Service |
| Sourcing & Procurement |
- Spend Analytics
- RFX Management
- E-Auction
- Contract Management
|
- Catalogue Management
- Demand Planning
- Master Production Scheduling
- Category/ Commodity Experts
|
- Inventory Planning/ Reporting
- PO/ OOR Management
- RMA Management (Inbound)
- Accounts Payable Support
|
| Order Management |
- Order Processing (OEM & After Market)
- Planning/ VMI
- Track & Trace
|
- Warranty/ Field service Order Management
- RMA Management (Outbound)
- Documentation
|
- Supply Chain Planning
- Inventory Planning
- Reporting & Analysis
|
| Logistics Management |
- Multimodal Freight Management
- Customs Brokerage Document Preparation & Solicitation
|
- Freight & Broker Audit
- Customer Service
- Reporting & Analysis
|
- Global Account Management
- Import/ Export/ Domestic
- Data Entry/ Track & Trace
- Rating & Billing
|
| Data Management Services |
- Data Cleansing
- Data Migration
- Report factory
|
- Data Classification
- Data Codification
- EDI /EAI Error Resolution
|
- Vendor/ Supplier Management
- Customer Master/Asset Management
- Items/ Parts Master Management
|
| Compliance Management |
- Supplier Compliance
- Supplier risk management
- Supplier qualification
- Legal Compliance
|
- Environmental Compliance
- Pharma Pedigree Serialization Management (PPSM)
|
- Trade Compliance
- Harmonized Tariff Schedule
- Special Trade Programs
|
SCM Service Differentiators
- Framework for end-to-end support, control, accountability for service & supply within your organization
- Usage of Straight Through Processing – Platform-based Business Delivery that accelerates business processes and improves turnaround time
- Established transactional procurement services coupled with sourcing expertise
- Global foot print of Procurement Offices with category and commodity expertise
- Business Metric driven solution to accelerate time to market
- Access to Procure to pay tools coupled with services with no capital investment
- Benchmarking-based approach that measures efficacy of inter & intra industry standards
