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Supply Chain Management Services

Challenges We Address

In our increasingly flat world, supply chains are becoming global and dynamic. Greater uncertainties in supply and demand, shorter product and technology life cycles, and an increased use of third-party manufacturing, distribution, and logistics partners have made supply chains lengthy and risky. Lack of visibility, inaccurate forecasting, order processing errors, and poor adherence to statutory compliance and control are leading to substantial revenue leakage. Despite rolling out organization-wide ERP, too many businesses still depend on multiple standalone applications that do not provide a unified approach to inventory management

HCL’s Supply Chain transformation services include a blend of strategic, tactical, and transactional services spanning source to pay, quote-to-cash, compliance, and data management and logistics functions. These services are designed to help customers tackle their biggest business challenges, optimize their operations, drive innovation, and unearth tangible and intangible benefits.

HCL’s SCM Services

HCL helps global customers manage their end-to-end supply chain operations. We create value for them by providing real-time information and increasing transparency across the chain, enabling them to gain control over their extended global supply chains and improve the synchronization of supply and demand. Our proprietary Enterprise Function as a Service (EFaaS™) model helps organizations manage their indirect and non-strategic spending and achieve cost benefits by creating an agile procurement organization. As a strategic outsourcing partner, HCL focuses on adding value and looks for cost avoidance and cost reduction opportunities in all its procurement engagements.

Our SCM services include:

  • Souring and Procurement
  • Spend Analysis
  • Order Management
  • Logistics Management and Customer Support
  • Contract Life cycle Management
  • Compliance Management
  • Data Management
  • Manufacturing Scheduling and Forecasting
  • Vendor Relationship Management

What You Can Expect

  • A dedicated pool of skilled SCM professionals
  • Domain expertise in a team of qualified commodity and category experts leveraging  business relationships with world class tier-1 and tier-2 global suppliers and contract manufactures
  • Proprietary Enterprise Function as a Service (EFaaS™) model, which creates an agile procurement organization
  • Platform-based business delivery, enabled through cost-efficient proprietary tools like SCORP for workflow management across inbound and outbound logistics services
  • Business transformation through productivity improvements, business process reengineering, and low-cost automation

Business value for customers

  • Cost savings of $11.08 million, reduction in order processing TAT from 24 hours to 5 hours, and improvement in on-time delivery to 92% through process reengineering across the freight management function for a global F500 manufacturing company
  • Cost savings of over $10 million through sourcing initiatives and spend analytics for a global leader in fire, safety, and security
  • Over €4 million in savings, 30% reduction in resources, and consolidation of operations across 60+ locations through a shared services model for a European top 10 3PL provider with operations in over 170 countries
  • Cost savings of more than $200,000 realized by streamlining the order management process for one of the world’s largest makers of semiconductor equipment
  • 99% of total indirect spend categorized to ensure visibility through spend data cleansing, harmonization, and commodity analysis for a world leader in fire, safety, and security