Skip to main content Skip to main navigation Skip to search Skip to footer

Track Lead- 162330BR

Job Summary

Location:
New York, NY

Last Date to Apply

Last Date to Apply: 
May 10, 2015
Qualification: 
Designation: 
Job Type: 
Permanent
Experience:
4 - 8 Years

Job Description

To assign and track tickets and change requests for service delivery.

(1.) To develop and guide the team members in enhancing their technical capabilities and increasing productivity

(2.) To monitor and track tickets/change requests and manage SLAs.

(3.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations

(4.) To work towards continuous improvement and perform root cause analysis on an ongoing basis.


Additional requirement


Should be good in communicaiton as he/she need to manage Front Office Applications. Training in Unix and Oracle added advantage else project has to plan and train.

 

Contact Us
MAX CHARACTERS: 10,000

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.

We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.