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Client Successes

Globalization, outsourcing and the arrival of online retailers are just three of the drivers which are making travel and logistics a strategic issue for many corporations. HCL's clients in this sector include:

  • Agrexco
  • Agusta-Westland
  • Airbus Industries
  • Air Canada Technical Services
  • Air New Zealand
  • Applied Distribution
  • Automobile Association
  • Arval PHH
  • BASF
  • Beechcraft Aircraft
  • Bouraq Airlines
  • Bristow Helicopters
  • Canadian National
  • Delta Airlines
  • DHL
  • Dubai Ports
  • Frigoscandia
  • GNER Rai
  • Goodrich Corporation (Case Study)
  • HK Aero Engine Services
  • IFF
  • Irish Helicopters
  • Hays
  • Hong Kong Aero Engine Services (Cathay/RR JV)
  • London Underground
  • Lockheed martin
  • Lufthansa IAR
  • Malaysia Airports
  • MEC
  • National Air Traffic Association
  • National Railway Supplies
  • Northern Rail Union Pacific
  • Northrop Grumman Electronics Systems
  • Pratt & Whitney (Case Study)
  • Qualiflyer
  • Singapore Airlines
  • Star Cruises
  • Sikorsky Aircraft Corportation (Case Study)
  • Texas Aero Engine Services


Case studies

Goodrich Corporation

Client: Goodrich Corporation, a Fortune 500 company, is a global supplier of systems and services to the aerospace, defence and homeland security markets.

Summary: SAP enabled transformation with a SAP/Metaphase ERP/PDM solution.

Scale / Relevance

  • Global roll-out of SAP across end-to-end business processes including financials, contracts, manufacturing, sales, maintenance, development, after-market support, performance contracts, program mgt., supply chain
  • Roll-outs of Goodrich after-market repair and overhaul facilities for products ranging from structures and landing systems to wheel & brakes, electronics and sensors including MRO sites in Middle-East and Asia-Pacific
  • Roll-out in seven to ten deployments across three major Releases (design/build cycles) with upgrades and corporate competency centre/best-practice template roll-outs

HCL's Role

  • Prime Contractor
  • Programme Management
  • Common Design, Quick Wins
  • Build (incl Offshore Dev.)
  • Change Management & Training
  • Roll-out
  • Knowledge Transfer + Support

Module Scope

  • IS-A&D (GPD, Subcon, MPN, MRO)
  • MRO-PCS (EAS module)
  • FI, CO, PS, PP, MM, WM/LE, QM, SD, SM, PM, AM, TR
  • BW
  • HR-minimaster

Outcomes

  • One of the most successful large-scale SAP go-lives in the aerospace and defense industry
  • Increased cost visibility, aerospace and defense specific industry functionality and web interfaces
  • An improved customer interface, Real-time information to enhance decision-making
  • Standardized best practices for common processes

Pratt & Whitney

Client: Pratt & Whitney is a pioneer in flight and in technology, today their engines power nearly half of the world's commercial fleet.

Summary: SAP enabled transformation with a wall-to-wall SAP enterprise solution across production, after- market, development and space businesses.

Scale / Relevance

  • Greater commonality and visibility of all their business processes around large commercial and military aircraft engine development, production and overhaul, including one enterprise system covering the group's 70 sites

HCL's Role

  • Prime Contractor
  • Programme Management
  • Common Design, Quick Wins
  • Build (incl Offshore Dev.)
  • Change Management & Training
  • Roll-out
  • Knowledge Transfer + Support

Module Scope

  • SAP R/3, augmented by the Aerospace and Defense solution as well as APO and
  • BW

Organisation Scope

  • Operating profit of US$1.4billion in 2005 on revenues of $9.3 billion
  • 40,000 employees supporting more than 9,000 customers in180 countries around the world
  • 18,000 active SAP users around the world

Outcomes

  • Allows Pratt & Whitney assembly process and supply chain standardization
  • Drive down inventory levels and costs and to improve product life-cycle information and aftermarket support
  • Reduction in the required number of engine-inspection hours
  • Single set of best-practice tools and procedures operate worldwide

Sikorsky Aircraft Corportation

Client: Sikorsky Aircraft Corporation, a subsidiary of United Technologies Corporation, is a world leader in the design and manufacture of advanced helicopters for commercial, industrial and military uses.

Summary: SAP enabled transformation.

Scale / Relevance

  • Undertook ERP programme which impacted all their manufacturing, programme management, financial accounting, supply chain, business acquisition and after-market business processes
  • The implementation represents the combination of the broadest, deepest and most comprehensive SAP solution for an A&D company of this size

HCL's Role

  • Prime Contractor
  • Programme Management
  • Common Design, Quick Wins
  • Build (incl Offshore Dev.)
  • Change Management & Training
  • Roll-out
  • Knowledge Transfer + Support

Module Scope

  • SAP ERP
  • BI
  • APO
  • EAS solutions for WIP tracking and quotation costing

Organisation Scope

  • Operations on 5 continents in 40 nations
  • Employing 14,000 people
  • Revenues in 2003 were in excess of $2 billion

Outcomes

  • Increased cost transparency
  • Standardized best practices
  • Improved inventory tracking and forecasting
  • Reduced IT cost of ownership
  • Supported 3x revenue growth on existing systems architecture
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