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Custom Application Services

What keeps you up at night?

Is maintaining competitive advantage becoming more difficult than before? There’s a sea change in the way enterprises function and manage their customer relationships — the result of emerging applications on the cloud, the mobility revolution, and the convergence of computing, telecommunications, and broadcast. You have to stay on the cutting edge of complex application solutions, customizing new technology in a way that lets you both “run” and “change” your business.

Why should you consider HCL?

  • Comprehensive services. By employing a modular approach to the life cycle of design, development, testing, rollout, enhancements, and support — and by leveraging industry best practices and proprietary IPs, tools, and frameworks — we deliver change-the-business, run-the-business, and cross-functional IT services. Our solutions are scalable, robust, secure, and maintainable, so customers can depend on predictable performance from them. Global customers, including 100 companies on the G2000 list have leveraged our services.
  • Development expertise. Our custom applications development services are conceptualized, designed, and delivered by a team of highly adept enterprise/solution/technology architects, user innovators, design experts, and program management specialists with more than 2,500 person years of experience combined. Our industrialized global delivery (IGD) model enables customers to go to market faster and smarter.
  • Quality assessments. Many of our global customers have leveraged our ASSESS-SMART software quality-assessment services for application development, maintenance, and support transitioning. Through a host of automated tools, ASSESS-SMART experts measure quantitative applications source code across the enterprise covering multitudes of technologies and platforms. The approach assists in helping customers ‘right size’ the cost of application development, and transitions their enterprise applications for maintenance and support.
  • Robust and transparent framework. Our MaSCoT (managed services leading to continuous transformation) framework, which encompasses nearly all of HCL’s offerings, allows us to implement across key application support and maintenance engagements to deliver predictable services at a predictable cost with continuous improvements and value addition. It has over 40 well defined service elements which bring together almost all of HCL's ‘accelerators’ (IPs and frameworks) into one logical framework. The framework also brings transparency to the customer on how the engagement will be executed.
  • Continuous improvement. We are continuously inventing and investing in robust methodologies, tools, processes, and partnerships, and in niche technologies for e-commerce, mobility, social media, and real-time analytics. As they leverage our extensive research and development on reusable components and frameworks, and our “Domain Academy,” our customers continue to enjoy faster time to market.

How can HCL help you?

We offer a range of services that include:

  • Application development and custom application development
  • Application re-engineering and modernization
  • Application management and operations
  • Application consulting
  • Application integration and migration
  • Application support and maintenance
  • Independent verification and validation

The Services section provides more details about our offerings. Contact us to make a conversation with HCL

Service Portfolio
HCL Beyond the Contract

What Customers Say

"We were facing two main challenges in our business. First - we needed to reduce our IT cost structure significantly to bring it in line with the declining revenues from the print side of our business. Second - we needed to revitalize and add to our digital product portfolio to reflect the rapidly changing nature of our business. We brought in HCL in March of 2011, and have already seen significant results. We have reduced internal headcount by 30% and reduced IT operating costs by over 20%. Additionally, HCL is playing a critical role in several of our new product development initiatives. This has allowed us to improve the quality of our digital products and reduce costs.”

- CTO, well known Print and Interactive Marketing Organization in the USA

"We chose HCL as a strategic partner to help us manage our existing applications and implement new technologies. HCL provides us with high quality development support onshore, at our offices in the U.S.; as well as a dedicated offshore team in India. Over the last 3 years, we have come to rely upon HCL for the required technical expertise. HCL has been responsive to the needs of the IT group and our customers and have been committed to delivering high quality services with a level of flexibility required by our business."

- CIO, A leading US Insurance Company