IOAMS

Changing business scenarios have put increased pressure on the IT services to relook at the total cost as well as agility of support for their infrastructure and application portfolio. Organizations with mission critical applications on the mainframe are additionally faced with the challenges of shortages of key mainframe skills, an ageing workforce and assurance of support over an extended life cycle. CIOs are also looking at options where cost of IT support could be linked with business turnover or transaction.

HCL’s Integrated Mainframe Operations and Applications Management services provide innovative solution to customers, backed by strong skill sets in mainframe technologies, proven methodologies and tool sets. The Integrated Mainframe Operations and Application Management Solution provide customers managing mainframe applications a one stop solution and avoid the hassles of managing multiple service providers. HCL’s Integrated Solution is compliant with industry standard frameworks such as ITIL, Six Sigma and CMM-i and comprises of:

• Application Maintenance and Development Services
• Infrastructure Management Services

Integrated Mainframe Operation and Application Management

 

Through this service we offer to our customer the benefits of: