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Complex manufacturers and service organizations can increase customer satisfaction and loyalty, increase revenues and profit margins and decrease costs by implementing a fully integrated IT solution that addresses the full product lifecycle: new product development and introduction (NPDI), manufacturing/assembly, and ongoing maintenance, repair and overhaul (MRO) processes. An integrated IT solution across the manufacturing enterprise enables companies to not only address the five key challenges outlined below, but to also realize the inherent benefits of real time information and data consistency.

  • Unique contractual and regulatory requirements associated with the complex and safety-critical nature of their products.
  • The need to provide full and long product lifecycle services including maintenance repair, overhaul, and spare parts supplies.
  • The need to reduce manufacturing and production costs while reducing time to market for new products to contend with global competition.
  • The ability to adapt to unpredictable demand due to macro- and micro-economic cycles and customer purchasing patterns.
  • Ability to achieve sustainability objectives, either prescribed by corporate environmental stewardship programs or by regulatory requirements.
HCL Enterprise Application Service’s (EAS) ReadytoMake accelerator provides the following benefits to complex manufacturer’s adopting SAP Business Suite:
  • Ready re-engineering in a box: The HCL/SAP alliance assures that best practices on services, application and hardware are delivered to you, to enable the business re-engineering process in a convenient pack.
  • Ready to be flexible and scalable: Boxed ERP with assured customization ensures flexibility and the power of SAP Business Suite 6.0 assures high stability to address your IT demands based on your growth and business strategies.
  • Ready to implement and to faster ROI: Proven experience and track record aligned with the best practices ensure that SAP ERP implementation in your organization is done in a shorter time with reduced risks. Financing options for on-demand or pay as you go pricing.
  • Ready to access best practices: The strong partnership of HCL and SAP aligns you to the best in the business and assures your alliance at the best available prices. The matured association of the two partners ensures total compatibility.
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Was Kunden sagen

"HCL hat mit wichtigen Siegen zum Erfolg von Microsofts CRM wesentlich beigetragen. Ihre Investitionen in Personal führten zu verbesserten Produktkenntnissen und Qualitätsimplementierungen und haben Kunden von Microsoft bessere Dienstleistungen bereitgestellt."

- Microsoft, zur Verleihung der Microsoft-Auszeichnung "2011 CRM Partner of the Year" an HCL