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How EFaaS™ works

Create an Extended Enterprise Function

While existing IT services are focused on reducing the IT cost, EFaaS™ impacts the business operations cost by carving out non-core Enterprise Functions of an Organization and transforming it into a utility-based Service. By helping organizations shift their focus from IT optimization to enterprise function transformation, it can enable optimization of operations costs by up to 40%.

Here are the 5 steps that HCL takes to help customers turn their cost center into a revenue center:

  1. Due Diligence and Risk Assessment

  2. Transition

  3. Process Consolidation

  4. Platform Transformation

  5. Best in Class Processes

Based on our Next Gen BPO tenets, EFaaS™ equips enterprises to stay competitive and future-ready.

Next Gen Features of EFaaS™

  • Domain orientation

  • Technology-led transformation

  • Focus on risk and compliance

  • Outcome based KPIs

  • Ideapreneurship™ culture and Relationships beyond the Contract
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