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Water Utility

There is no doubt that the Water Utility business is getting the attention. Unfortunately, it is often a disaster or calamity that makes sit up and take notice. During the last year, the Sumatran tsunami and hurricane Katrina, though not directly linked with drinking water issues, forced us all to pay more attention to pressing issues like water resource management and drinking water availability.

Regulatory compliance and geopolitical issues pose tremendous challenges for the Water Utility industry globally. They always seek new ways to enhance customer experience.

HCL's Water Utilities micro-vertical help enterprises to meet the stringent HSE regulations and enhance their customer experience through integrated service offerings including product engineering, application development and maintenance, infrastructure services and business process outsourcing.

Our Water Utilities practice serves entire water utilities sector (drinking water supply and sewage) and aims at bringing distribution excellence, enhanced customer experience and business transformation to your organization.

A Snapshot of our Water Utilities Services

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Practice Highlights

  • Dedicated Centre of Excellence (CoE) enabling delivery optimization
  • HCL has completed one of the largest end to end ERP implementations
  • Strong technology capabilities spread across SAP, Peoplesoft, Oracle, Content Management, Middleware and Infrastructure Services
  • Large strategic engagements with Leading Water Utilities companies globally
  • Considerable base of water industry domain consultants
  • Multi-faceted partnership (Development, Professional Services) with SAP

What Customers say

“The HCL AXON team wholeheartedly embraced the challenge and exceeded our expectations. They got 11 countries transacting business and 10 remote locations communicating — all within our 90-day time frame. They are more like a partner than a vendor.”
- Chief Financial Officer, leading oil and gas service company

 

“We appreciate the dedication of HCL employees who are working on the project both from the offshore location in India and on our sites when required. Excellent work was done during the requirement specification phase, which was the core for the success of the overall project. Also, the offshore ongoing support is working well and is saving us from having full-time in-house support in each location.”

- Program Manager, Fortune 50 oil and gas major in the United States