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Water Utility

Challenges you may be facing

The Water Utility business is getting increasing attention as years go by. Unfortunately, it takes a disaster or calamity to get things moving. The Sumatran tsunami and hurricane Katrina, though not directly linked with drinking water issues, forced the world to pay more attention to pressing issues like water resource management and drinking water availability.

Regulatory compliance and geopolitical issues pose tremendous challenges for the Water Utility industry, globally. They are always seeking new ways to enhance customer experience.

What we can do for you

HCL’s Water Utilities Practice serves the entire water utilities sector (drinking water supply and sewage) and aims at bringing distribution excellence, enhanced customer experience, and business transformation to your organization. HCL helps enterprises meet stringent HSE regulations, optimize their water management systems and enhance their customer experience through integrated service offerings, including product engineering, application development and maintenance, infrastructure services and business process outsourcing. It features

  • A dedicated Centre of Excellence (CoE) that enables delivery optimization
  • Experience gained out of one of the largest end-to-end ERP implementations in the industry
  • Strong technology capabilities spread across SAP, PeopleSoft, Oracle, Content Management, Middleware, and Infrastructure Services
  • Large strategic engagements with leading global water utilities companies
  • A considerable base of water utilities domain consultants
  • Multi-faceted partnerships (development, professional services) with SAP

A Snapshot of our Water Utilities Services

Water Utility - HCL Tech

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What Customers Say

“The HCL AXON team wholeheartedly embraced the challenge and exceeded our expectations. They got 11 countries transacting business and 10 remote locations communicating — all within our 90-day time frame. They are more like a partner than a vendor.”
- Chief Financial Officer, leading oil and gas service company


“We appreciate the dedication of HCL employees who are working on the project both from the offshore location in India and on our sites when required. Excellent work was done during the requirement specification phase, which was the core for the success of the overall project. Also, the offshore ongoing support is working well and is saving us from having full-time in-house support in each location.”

- Program Manager, Fortune 50 oil and gas major in the United States