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Water Utility

Challenges you may be facing

The Water Utility business is getting increasing attention as years go by. Unfortunately, it takes a disaster or calamity to get things moving. The Sumatran tsunami and hurricane Katrina, though not directly linked with drinking water issues, forced the world to pay more attention to pressing issues like water resource management and drinking water availability.

Regulatory compliance and geopolitical issues pose tremendous challenges for the Water Utility industry, globally. They are always seeking new ways to enhance customer experience.

What we can do for you

HCL’s Water Utilities Practice serves the entire water utilities sector (drinking water supply and sewage) and aims at bringing distribution excellence, enhanced customer experience, and business transformation to your organization. HCL helps enterprises meet stringent HSE regulations, optimize their water management systems and enhance their customer experience through integrated service offerings, including product engineering, application development and maintenance, infrastructure services and business process outsourcing. It features

  • A dedicated Centre of Excellence (CoE) that enables delivery optimization
  • Experience gained out of one of the largest end-to-end ERP implementations in the industry
  • Strong technology capabilities spread across SAP, PeopleSoft, Oracle, Content Management, Middleware, and Infrastructure Services
  • Large strategic engagements with leading global water utilities companies
  • A considerable base of water utilities domain consultants
  • Multi-faceted partnerships (development, professional services) with SAP

A Snapshot of our Water Utilities Services

Water Utility - HCL Tech

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What Customers Say

We required an enterprise application integration services partner who can help us transform our customer information systems and processes. HCL offers an impressive track record of SAP CRM and billing implementations for major utilities as well as a flexible and experienced deployment team to help us meet our goals.

Nasser Akari, Division Head, Business Transformation Office for Washington Gas & Light