New Dimension Products
HCL is a Development Partner for SAP in New Dimension Products. New Dimension Products can stand alone or be integrated with R/3.
HCL’s New Dimension Products primarily focus on:- Customer Relationship Management (CRM) - HCL enables customers to effectively manage customer relationships throughout the entire lifecycle, understanding as well as anticipating the needs of customers and prospects.
- Strategic Enterprise Management (SEM) –
- Business Consolidation (BCS) - provides functionality for financial consolidation and value-based accounting
- Business Planning and Simulation (BPS) - provides functionality to support integrated strategic and operational business planning
- Business Intelligence (BI) – provides effective management reporting, including non-SAP data sources into reports
- Supply Chain Management (SCM) - HCL uses SAP Advanced Planner and Optimizer (APO) tool for planning, optimizing, and scheduling software applications. It enables the integration and synchronization of the supply chain on a global scale, from suppliers, agents, and production planners, to purchasers, customers and consumers.
- Best-of-breed mySAP CRM, SCM, SEM-certified consultants with experience of more than 30 implementations
- Cross-functional, experienced SAP-certified consultants in different functions and verticals who can help integrate the New Dimension products with other applications
- Reduced TCO through in-house, pre-built interfaces and connectors and consultants who are experienced at custom integration
- HCL’s involvement in the full life-cycle from blue-print to production support which means the customer has a single window solution with a global foot-print
Implementation of mySAP CRM for a leading bank in APAC
This project won the Best CRM Deal Award 2004 for a leading Bank in APAC, presented by SAP in March 2005.
