“We chose HCL as a strategic partner for their deep SAP technical expertise, their rigorous implementation methodology, and their skills in process optimization and change management.
- IT Director, Britvic PLC
HCL is SAP's recommended implementation partner for maintenance, repair and overhaul (MRO) original manufacturer, airline and third party maintenance service providers in this industry. With experience from more than fifty SAP go-lives in maintenance, repair and overhaul, across a range of industries including public sector, aerospace, aviation, rail, travel and logistics, utilities, oil and gas and complex machinery, HCL is the first SAP organization to turn to for rapid and cost-effective transformation to a best-run SAP enabled MRO enterprise.
HCL has unrivalled knowledge of SAP's solutions for after-market support and MRO including technical structures and configuration management, maintenance planning and scheduling, multi-resource scheduling, repairable inventory forecasting and planning, field services, depot services and repair, skills and certifications, operations, electronic records management, performance based operations, and turn-around time reduction.
HCL has cemented its position as the world's premier SAP implementation partner for maintenance, repair and overhaul with a joint development co-operation with SAP to build the new MRO industry add-on to SAP ERP MRO, called iMRO. HCL has also packaged its repeated implementation success into a pre-configured solution for MRO to fast-track and reduce time, cost and risk for your SAP after-market support and maintenance services implementation.
Please find below an example of our experience in aftermarket:
A world leader in aircraft engines and gas turbines was re-positioned as a provider of engine services through a customer value based evolution of service into platform availability.The solution delivered total cost of ownership, cost reduction and business improvement. Supply chain capability improvements resulted in significant reductions in customer arrears and improvements in inventory turns. Delivery capability was enhanced through an alignment of improvement initiatives, through cross-functional business unit collaboration with expertise around common core processes, a single IT solution set and ERP convergence.