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Government

What keeps you up at night?

The financial crisis in the public sector presents fundamental risks to the delivery of core services. To achieve major cost reductions, organizations must radically change their approach. They need to be able to quantify the returns on investments, understand how to maximize that benefit, and — perhaps most important —identify what they can no longer afford. Generating value from internal operations and external partnerships, particularly shared services, is now critical to survival.

Why should you consider HCL?

  • A partner for radical change. At HCL, we have extensive experience in managing the successful transformations of public-sector partners — central government departments, local authorities, and nonprofits — helping them cut costs and improve services. We understand how reform agendas will drive profound change in how services are delivered over the coming years. We are at the forefront of modeling the impact of investment on public services and have tackled costs in innovative ways, with a focus on shared services — delivering strategic management, front-office, and back-office reform programs.
  • Zero-cost transformation. Too many programs fail to deliver the benefits they promise. What makes us different is our uncompromising focus on realizing business benefits, which allows us to offer a zero-cost transformation model. We work relentlessly with clients to identify and deliver both cashable and non-cashable benefits. Through our expertise in business consulting, ICT implementation, and managed service, we ensure that our clients achieve real outcomes.

How can HCL help you?

Our clients reap the advantages of our well-proven and disciplined innovation model, part of HCL’s Global Delivery Methodology, iGDM. We also emphasize the principles of “Journey Management” to assess the alignment of an organization’s programs and its strategic objectives.

  • We maintain a sharp focus on our clients’ desired business outcomes and strategic needs. Our approach encourages the use of tightly defined work packages with agreed approval stages.
  • iGDM supports rapid technology-enabled innovation through the integration of change management and business benefits realization. This cutting-edge model puts best practice at the heart of every deliverable, pulling together all HCL capabilities across the world.

For more information, contact us at: digital@hcl.com

What Customers Say

“We chose HCL as a strategic partner for their deep SAP technical expertise, their rigorous implementation methodology, and their skills in process optimization and change management.

- IT Director, Britvic PLC

“HCL has contributed significantly to Microsoft’s CRM success with major wins. Their investment in people has resulted in improved product knowledge and quality implementations, and has delivered greater service to Microsoft customers.”

- Microsoft, on awarding HCL Microsoft’s 2011 CRM Partner of the Year