“We chose HCL as a strategic partner for their deep SAP technical expertise, their rigorous implementation methodology, and their skills in process optimization and change management.
- IT Director, Britvic PLC
The global insurance industry is currently facing an unparalleled set of challenges. Aside from the well-publicized monetary issues, the market has become increasingly competitive, the customer less forgiving and the regulatory environment far more demanding.
To thrive in this environment, insurers need to be able to efficiently develop products that can quickly satisfy their customers while building longer-term and therefore more profitable customer engagements. They need to optimize both internal and external innovation while seeking operational excellence at all levels with an enhanced level of insight into the performance of their business.
Moreover, most insurers are struggling to cope with ageing and inflexible system environments which are difficult (and expensive) to integrate across functional silos, and which inhibit the transformation needed to meet these business challenges.