Microsoft Dynamics

HCL’s Microsoft Dynamics service portfolio is dedicated to satisfy the specific requirements of our customers for a business goal-oriented Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) practice.

HCL's team of Microsoft Dynamics consultants who are dedicated to deliver value to customers by providing services across the life cycle from assessment to implementation, and rollout. We also provide value to customers by providing Upgrades, Migration and Managed Services.

The team over the last few years has built capabilities on two key Microsoft Dynamics product lines namely Microsoft Dynamics AX (formerly Microsoft Axapta) and Microsoft CRM. HCL provides life cycle services and solutions for these two products across verticals like Retail, Insurance, M&E, Hi-tech, and Manufacturing.

• Dedicated team to cater to the AX 4.0 upgrades requirements. HCL Methodology evaluated as “Mature” by MCS.
• Strong industry focus – Retail, BFSI, M&E and Hi-Tech with a value driven and IP based Go to Market approach
• Dedicated Centre of Excellence with specific services and solutions on
  • Microsoft Dynamics - AX
  • Microsoft Dynamics - CRM
  • Microsoft Dynamics - NAV
• 70% Certified across team with strengths in SCM, Manufacturing, Trade & Logistics, CRM and Finance
• Skill sets across Microsoft technologies - Server technologies, Development technologies, Network, Database, Applications
• Reusable components based approach for value add in the areas of upgrade effort assessment, predictive analytics in Financial Services, Retail, Manufacturing among others

Apart from delivering plain vanilla services on Axapta and Microsoft CRM, the Practice has developed niche micro-vertical solutions for Retail, Insurance and Gaming Industry segments.

The Practice could not have achieved success without its pivotal partnership with Microsoft's Business Solutions group. HCL being a Global Systems Integrator and Gold Certified Partner of Microsoft has enabled the MS Dynamics Practice to work together with Microsoft in identifying niche market opportunities in the Dynamics Space and develop solutions that can address specific customer pain points. HCL is also one of the seven offshore upgrade partners worldwide for Microsoft Dynamics AX 4.0

• Partner Launch Champion & TAP Partner for AX 4.0, CRM 3.0 Titan TAP Partner
• Selected and recommended by Microsoft as offshore vendor for Offshore Dynamics Axapta Upgrade Initiative
• Dynamics Ax 4.0 Upgrade Methodology recognized as "Mature" by Microsoft Consulting
• Strong industry focus – Retail, BFSI, M&E and Hi-Tech with a value driven and IP based Joint Go to Market approach