Business Process Management

HCL BPM Vision

While current IT investments can automate considerable portions of the business process, they limit the ability of an enterprise to move from “Mass Production” to “Mass Customization”. BPM over SOA will enable cheap and robust process platforms. This will enable better collaboration and process orchestration between globally distributed teams.

Also, the inability of custom application based process automation and the limitation of ERP and CRM to provide only 80 – 90% support for business process makes the use of maturing BPM platforms an imperative for every large enterprise.

In spite of BPM and SOA converging enterprises may find that some of their processes are under-performing and find it difficult to figure out the best way to tune their processes. This can be addressed using latest generation of BPM solutions which provide a feedback loop so that process designers can continuously refine their process.

Round Trip BPM

HCL BPM Competency Center & Services

To enable customers on this journey of continuous process optimization HCL focuses on a competency center driven approach to BPM implementations. The outcome of the competency center is a set of services which work towards creating robust business process platforms for global 2000 customers.

BPM Services

• Process Implementation
• Process Modeling
• Process Optimization
• Support & Maintenance
• Testing