“We chose HCL as a strategic partner for their deep SAP technical expertise, their rigorous implementation methodology, and their skills in process optimization and change management.
- IT Director, Britvic PLC
Oracle & CRM
Overview
HCL is a leader in providing world-class CRM solutions that leverage Oracle’s Siebel CRM – the market-leading CRM suite that combines transactional, analytical, and engagement features to manage all of your relationships with customers.
Our practice features:
- Global consultants experienced in Oracle Siebel CRM
- Center of Excellence dedicated to Siebel CRM and Oracle CRM On Demand
- Broad industry experience
- Expertise in all Siebel modules, including Sales, Service, Marketing, Call Center and Analytics
- Range of delivery options: on-premise, SaaS, hybrid, BPO outsourcing
Innovations That Work
HCL EAS helps you stay ahead of the curve with innovative solutions that extend your Siebel CRM platform to the mobile workforce, integrate with cloud computing technologies, and tap the power of social media to enhance your bottom line.
Our goal is to make CRM work for your business, so we offer flexible deployments that includes everything from on-premise solutions, to pay-as-you-go cloud services, to creative outsourcing arrangements that help you focus on what matters most to your business. We’re staffed with global experts on Oracle CRM On Demand and maintain a dedicated Center of Excellence for this Web-based solution.
Whether you’re looking for a technical upgrade or a strategic transformation, HCL can help you reach your business goals. Reach us at digital@hcl.com
