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Oracle & CRM

Overview

HCL is a leader in providing world-class CRM solutions that leverage Oracle’s Siebel CRM – the market-leading CRM suite that combines transactional, analytical, and engagement features to manage all of your relationships with customers.

Our practice features:

  • Global consultants experienced in Oracle Siebel CRM
  • Center of Excellence dedicated to Siebel CRM and Oracle CRM On Demand
  • Comprehensive  Cloud Offering that helps clients migrate critical CRM operations to the Oracle cloud
  • Broad industry experience
  • Expertise in all Siebel modules, including Sales, Service, Marketing, Call Center and Analytics
  • Range of delivery options: on-premise, SaaS, hybrid, BPO outsourcing

A Comprehensive Cloud Strategy

Oracle Sales Cloud in a box is an accelerated fixed fee, fixed schedule, fixed scope offering delivered by HCL, enabling organizations to quickly migrate key sales functions to the cloud and accelerate business value with cloud enablement. Leveraging a broad set of robust preconfigured templates, tools, and accelerators, HCL can quickly enable your sales teams into higher levels of agility and flexibility aimed at becoming a truly “customer centric” organization. This offering is focused on rapidly increasing wallet share, enhanced cross departmental collaboration, and superior sales analytics for improved reaction times.

Innovations That Work

HCL EAS helps you stay ahead of the curve with innovative solutions that extend your Siebel CRM platform to the mobile workforce, integrate with cloud computing technologies, and tap the power of social media to enhance your bottom line.

Our goal is to make CRM work for your business, so we offer flexible deployments that includes everything from on-premise solutions, to pay-as-you-go cloud services, to creative outsourcing arrangements that help you focus on what matters most to your business. We’re staffed with global experts on Oracle CRM On Demand and maintain a dedicated Center of Excellence for this Web-based solution.

Whether you’re looking for a technical upgrade or a strategic transformation, HCL can help you reach your business goals. Reach us at digital@hcl.com

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Oracle Sales Cloud in a Box solutionOracle Sales Cloud in a Box solution

 

 

 

What Customers say

“We chose HCL as a strategic partner for their deep SAP technical expertise, their rigorous implementation methodology, and their skills in process optimization and change management.

- IT Director, Britvic PLC

“HCL has contributed significantly to Microsoft’s CRM success with major wins. Their investment in people has resulted in improved product knowledge and quality implementations, and has delivered greater service to Microsoft customers.”

- Microsoft, on awarding HCL Microsoft’s 2011 CRM Partner of the Year