Analyst Quotes

• IDC - HCL's Global Meet - Providing "Structure" in an "Unstructured" World
  • HCL continues to evolve its application life-cycle strategy and internal frameworks to support more flexible client IT alignment with rapidly shifting business goals
  • HCL has renewed its commitment to the ERP portfolio
  • The evolution of its Oracle-based assets, for example, including the recent release of its multiple prebuilt Xtended industry solutions (e.g., transportation and life sciences), combined with its end-end life-cycle services, illustrates the experiential growth that lies behind its Oracle practice
• The Forrester Wave^TM: Oracle Implementation Providers, Q1 2008
  • HCL emerged as a "Strong Performer"
  • HCL has been growing rapidly at more than 50% year-over-year, particularly in industries like communications, financial services, high-tech, manufacturing, and transportation and logistics
  • HCL is strongest in the technical portions of implementation
  • Received very strong marks on value for the money from its client references
• Forrester - "Which Services Provider Is Right For Your Supply Chain Project?", January 2008
  • HCL leads with Oracle retail implementations
  • More than 50% of HCL Technologies' SCM revenues come from its retail practice
  • Emerging areas include its life sciences and logistics practices
  • BPO group offers sourcing, procurement, sales order management, data cleaning, and global trade compliance services
  • HCL is differentiated by a strong focus on enabling supply chain visibility solutions and helping customers pull together their Oracle product suite to get the maximum ROI
  • HCL has good momentum, moving into next year with key strategic alliances, new IP collateral, and vertical specific capabilities being built out
• Gartner - "Magic Quadrant for ERP Service Providers, North America, 2007"
  • HCL's enterprise wide strategy, willingness to engage in joint ventures and distinctive business-benefit-based engagement structures with clients have led to a select number of larger ERP engagements that serve to deepen HCL's skill sets and to broaden capabilities in Oracle products
  • HCL continues to heavily invest in operational and service delivery metrics to ensure client satisfaction and industrialize its ERP practice
  • Client feedback indicates positive and recognized benefit of HCL investments, when the main criteria are price benefits of offshore resources and selective technical skills
• AMR - "Indian Services Provider's ERP Practices Grow Up"
  • HCL stands out in its ability to set and deliver to time frame, scope, budget, and SLAs
  • For JD Edwards skills, HCL is one of the largest providers
  • HCL Technologies does more implementation and upgrade work than rollouts
  • HCL Technologies' expertise with Oracle applications at a software client, has been mentioned by the client, as a case of strong expertise in the industry, tied to the ERP package
• Gartner - "Magic Quadrant for European Offshore Application Services, 2007"
  • HCL has successfully established a European foothold with some large deals, and has proved its willingness and ability to structure innovative business-benefit-based relationship models to form more-strategic engagements
  • A clear vision and execution approach has been established to pursue value, instead of volume, in application service deals
  • HCL has embarked on a distinct internal HR strategy (called "employee first") that - coupled with specific, employee-centric performance measures - has boosted retention and improved its employment profile in key Indian resource markets
• Dataquest Insight - "Comparative Analysis of IT Outsourcing Offerings, Singapore, 2006"
  • HCL provides comprehensive portfolio of ITO services with focus on transformation. HCL bases its service delivery on a mature process model and best practices while using "multi-shoring" to lower costs. Services include custom application development, support and management, re-engineering, modernization and migration, application testing, consulting and application integration. HCL also offers implementation services from SAP, Oracle, Microsoft Business Solutions, Tibco, WebMethods and SOA consulting and implementation
• Gartner - "The Gartner CRM Vendor Guide: 2006"
  • HCL Technologies has been identified among Indian vendors as a strong player in the North America market for CRM
  • At an Industry level, we have been recognized for our capabilities in Discrete Manufacturing, Services and Financial Services
• Gartner - "Magic Quadrant for Offshore Application Service, 2006"
  • Strengths are primarily in Custom application development and management (ADM), including embedded applications
  • HCL also has a particular strength in legacy application management, with strong mainframe development skills and resources
  • It is using some recent wins and projects with SAP and Siebel Systems to expand its packaged-application capabilities