Siebel CRM
The Siebel group as part of the Oracle Universe, has expertise in delivering CRM services on Siebel Call-Center, Siebel Sales Force Automation, and vertical solutions such as Siebel e-Finance and Siebel e-Insurance for Financial Services, e-Media for Communication and e-Pharma for Life Sciences customers.
Given below is a snapshot of the HCL Siebel Service Map
- In-depth expertise in Siebel CRM services for Financial Services and Hi-tech & Manufacturing companies in US, Europe, APAC and ANZ regions
- First company to provide upgrade services for Siebel 7.8 and Siebel Multi-Client Service (MCS) delivery model for end customers of a leading HR Professional Services Provider
- Proven methodologies for implementation and upgrade services based on an on-demand model
- 7500 man-months of experience in Consulting, Implementations & Global Rollouts, Upgrades and application maintenance
- Extension of core capabilities into Siebel software testing through partnership with Mercury Interactive & Silknet, and EAI through partnership with Vitria, TIBCO, webMethods, IBM MQ Series and SeeBeyond.
- Joint partnership with Oracle for Siebel OnDemand proposition in the APAC region
