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What keeps you up at night?

Market saturation, a deflationary trading environment, slow population growth and more perceptive but less loyal consumers are making it difficult for retail companies to grow and retain their profit margins. Given the increasingly competitive landscape and greater demand for variety, quality and value, retailers need to discover ways to retain and grow customers while maintaining a competitive edge.

Why should you consider HCL?

  • Deep retail expertise. With 15 years of experience in the intricacies of retail businesses, combined with our drive to delivering measurable benefits, HCL is perfectly positioned to work with retailers to maximize the value of technology, provide and enhance information access, and boost business process efficiencies.
  • Value-generating solutions. More than 200 HCL consultants dedicated to the retail sector provide expertise and business solutions, enabling retail companies to gain insight into shopper behavior, generate profit through operational efficiencies and seize the best opportunities for growth. All this results in differentiation and better trading margins, turning today’s challenges into opportunities

How can HCL help you?

HCL works with numerous retail companies, including 5 of the top 10 global retailers, to deploy and manage a full range of value-generating solutions. These include:

  • SAP Maximized and Accelerated Retail Template (SMART), which includes: Loyalty Management Solution (Connect), Wireless Framework, Analytics+ and Data Archival Framework
  • ReadyforRetail (rapid deployment tool kit)
  • Forecasting and replenishment
  • Retail business intelligence
  • Retail application management services

For more information, contact us at:

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What Customers Say

“We chose HCL as a strategic partner for their deep SAP technical expertise, their rigorous implementation methodology, and their skills in process optimization and change management.

- IT Director, Britvic PLC

“HCL has contributed significantly to Microsoft’s CRM success with major wins. Their investment in people has resulted in improved product knowledge and quality implementations, and has delivered greater service to Microsoft customers.”

- Microsoft, on awarding HCL Microsoft’s 2011 CRM Partner of the Year