Success Stories

Implementation of mySAP CRM for a leading bank in APAC

Client: The customer is a leading bank in APAC.

Objectives of the Solution

• To measure and build standards for sales personnel to become a part of the bank's performance system
• To forecast revenue accurately by possessing a clear, reliable understanding of near-term future events
• To ensure consistent customer management by using a centralized document library
• To enhance customer retention

Our Solution

• We implemented, over three distinct phases, SAP for Banking Solution portfolio, mySAP CRM 4.0, Enterprise
• Portal 6.0, and SAPBW 3.5.

This project won the Best CRM Deal Award 2004 for a Leading Bank in APAC, presented by SAP in March 2005.

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