Success Stories
Enterprise Wide BPM – As a shared services platform
Client: Leading Banking and Financial Services institution in UK and Scotland.
Core Customer Process
All horizontal processes like Customer Views, Supply Chain Management, Customer Relationship Management
- Implementation and Consulting on TIBCO iProcess
- Financial Services
- TIBCO iProcess Suite
- TIBCO BW
- TIBCO EMS
- TIBCO Application Adapters.
Client Background
Client is a major UK company providing retail, corporate banking and insurance and investment services through its multi-brand strategy. The client has a reputation for excellence in the provision of business banking and corporate finance, delivering innovative funding solutions across a range of markets
Engagement Drivers- Adopt BPM style of working across the organization
- Developing a core BPM platform for other divisions to build BPM solutions
- Educate the business community on the BPM way of working
- Design and architect the core BPM platform
- Creating Business process capture templates. These templates help business to verify if the process was modeled in sufficient detail.
- Creating Proof Of Concepts by adopting an existing business process in the customer’s business area
- Evangelize on the business benefits of BPM, typical BPM methodology and so on.
- Provided inputs to the logical architecture of the BPM core platform.
- Awareness of the BPM product suite
- Establishing the right mindset with respect to BPM way of working
- Standardization of the kind of things that need to be captured during a typical BPM process capture exercise
- Understanding of the complexities involved in a typical BPM lifecycle helped the customer to arrive at a business case with near accurate estimates.
