Success Stories
Offshore Adapter Factory
Client: Leading Middleware & SOA products vendor.Core Customer Process
Adapter development and offshore product engineering
Services Offered
- Adapter development
- Adapter testing
- Adapter maintenance & support
- Quality assurance
- Hi Tech
- Technology Adapters
- Application Adapters
Client Background
Headquartered in Palo Alto, California, the client provides enterprise software that helps companies achieve service-oriented architecture (SOA) and business process management (BPM) success. With over 3,000 customers and offices in 40 countries, the client has given leading organizations around the world better awareness and agility through its products.
Engagement Drivers- Increase time to market
- Reduce cost of R&D in adapters & connectors
- Offshore extended product engineering team of over 60 people
- 24/7 support to over hundreds of customers worldwide
- Performed QA and automation of QA on several core products (BusinessWorks, BusinessWorks Workflow, PortalBuilder, BusinessConnect, IntegrationManager)
- Concept to Market Release: Analysis, Development, Porting, Testing, QA,
- Documentation, Release, Support, Deployment, Upgrades etc
- HCL became an extension of Client’s product development Team and took over maintaining and enhancing most of Client’s critical adapters,
- Simultaneous release of adapters with client products and product enhancements
- Reduced Adapter Development cost by 50% in five years
- Repository for standard application and technology adapters through automated change and version management
- 24* 7 support for all adapters “beyond product end of life” from the client
- High Involvement in Custom Adapter Development
