Success Stories
SAP solution for Job and Asset Management (JAM) system
The Client is the largest water company within England and Wales, providing services to over 6 million industrial, commercial and domestic customers.
Business Problem
The client had undergone financial restructuring following which there are now new business drivers focusing on minimizing risk & providing predictable capital and operating costs. A new IT strategy has been developed to align the IT systems with the new business drivers. The capital investment in IT is now directed at consolidating operating systems thus reducing operating costs.
Area of Engagement
Implementation of a SAP solution to replace existing Job and Asset Management (JAM) system (MIMS)
- To develop CT&O strategy in the most cost effective way
- Allow a reduction in IT operating costs of around £5m a year.
- SAP ALM (Technical Assets, Maintenance, Information System)
- SAP BIW
- SAP CRM - CIC (Customer Interaction Centre and Service)
- Enterprise Portal
- MM (Materials Management) – External Services
- SD (Sales & Distributions) – Quotations, Down Payments and Resource Related Billing
- CA-TS – Cross Applications Time Sheets
- Enablement of Competitive Tendering & Outsourcing
- Euro compliance
- Better control and visibility of operating expenses
- Real time integration across modules and applications
- Improved quality of information & analysis
- Lower maintenance costs
