“We chose HCL as a strategic partner for their deep SAP technical expertise, their rigorous implementation methodology, and their skills in process optimization and change management.
- IT Director, Britvic PLC
UpgradeSmart is an end-to-end solution for planning and implementation of SAP ERP, CRM, SCM, BI and GTS upgrade projects.
The biggest challenges in a technical upgrade are reduction of risks and achieving project completion with reduced time, efforts and costs. HCL Enterprise Application Server (EAS) UpgradeSmart helps achieve these objectives and delivers SAP ERP 6.0 Upgrades with reduced risk and 20 % reduction in overall efforts and 40 % reduction in costs from a combination of global delivery model. UpgradeSmart tool achieves these objectives with the following features:

HCL EAS's UpgradeSmart tool is central to planning the SAP upgrade projects. This tool simulates the actual technical upgrade process with a 90% accuracy determining code remediation effort including enhancements, repairs, data dictionary objects, patches, notes applied, and customization settings. The UpgradeSmart tool not only provides details of all identified impacts and associated technical upgrade planning parameters. It also enables drill down to all identified objects for further investigation effectively allowing the management of all upgrade related defects from a single tool. It allows customers to assess the level of effort for their Upgrade based on actual information as to how many objects need to be reviewed, repaired, etc., extracted from the impacted SAP instance prior to commencing the project (in the project evaluation phase). This information allows customers to develop a detailed & accurate plan for their Upgrade and precisely map out the resources required to upgrade their SAP System.
During this upgrade evaluation phase, HCL EAS’s SAP Optimization Workbench is also used to identify general system performance issues which could be improved through code remediation, these include object usage, program and SQL optimization, database table and index optimization, system dumps, time-outs, memory usage, etc
Once the upgrade plan has been assessed and confirmed, the UpgradeSmart executes two unique tasks that directly deliver significant reductions in the overall effort of the technical upgrade:
As a result of these automated tasks, HCL EAS is able to fast-forward code remediation as well as rapidly enabling the testing and technical change management components of Solution Manager which is then used to manage the remainder of the technical upgrade project.

| Product Name | UpgradeSmart |
|---|---|
| Market | Customers look for upgrade to remain compliant with SAP product release strategy, obtain higher business benefits from implementation of new functionality and technology available in the higher release and lower the maintenance costs of their systems |
| Benefits | The biggest challenges in a technical upgrade are reduction of risks and achieving project completion with reduced time, efforts and costs. HCL EAS UpgradeSmart helps achieve these objectives and delivers SAP ERP 6.0 Upgrades with a high degree of reliability and 20 % reduction in overall efforts and 40 % reduction in costs from a combination of global delivery model. |
| Development Plan | HCL EAS’s Global Product Center, monitors industry requirements and trends and is focused on incorporation of best upgrade practices in UpgradeSmart tool |
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