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Business Analytics Services

Business Challenges

The volume and availability of data is skyrocketing, and so are the expectations that it will yield analytical insights for improved business decision making. The challenge for businesses is how to capitalize on big data and shift innovation into high gear when budgets are tight and consumed by operational maintenance.

HCL Business Analytics Services (BAS) provide a comprehensive set of capabilities to meet this challenge by simultaneously reducing costs and driving innovation while distilling quick business value from big data.

Business Analytics Service

The HCL Business Analytics Services portfolio ranges from advisory services through to support, in five essential areas:

We combine our core expertise and capabilities in each of these areas with deep experience in industry verticals to provide powerful business solutions. These solutions are designed to meet three strategic objectives—transformation, innovation and shared services—that together deliver immediate and long-term value for HCL customers.

Business Solutions

Our Business Analytic Services are supported by the following solutions:

  • iCFO: Enables CFOs to increase control, reduce risk and improve business insight

  • Predictive Maintenance Analytics: Uses real-time analysis of sensor data to avoid downtime and continuously improve performance metrics

  • Digital Customer Experience: Analyzes, monitors and improves customer digital experiences

  • Retail Analytics: Helps retailers answer their most important business and marketing questions

  • Next-Generation BI: Rapidly and continuously discovers and derives business value from big data

  • Data as a Service: Outsources data services functions to limit cost and free up business-critical resources

BAS Innovation Centers

HCL has five global labs and innovation centers dedicated to transforming ideas into real-world solutions. The BAS Innovation Center brings together experts, technology and HCL partner resources to drive business analytics innovation and your business success. It gives your organization an opportunity to test your ideas and find out how your business analytics processes and capabilities can be streamlined and improved. The bottom line: you benefit from higher-value solutions and increased competitiveness in a changing business landscape.

The HCL Difference

Our Analytics team brings in-depth knowledge and expertise across a broad spectrum of industries.  The expertise of our team as well as  our unique service delivery model set HCL apart. It’s a difference you’ll notice right from the start, and explains why HCL Business Analytic Services  is the number-one, fastest-growing analytics practice in the industry.

We help you transform your business through timely, actionable insight for optimizing your internal processes as well as your customer and supplier relationships. This includes putting in place a repeatable process and scalable platform for innovation that leverages your current assets and helps you identify new data relationships that can be used for competitive advantage. We also help your organization overcome budget constraints and free up additional resources by improving efficiency and cost-effectiveness through shared services.

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Case Studies    

Case study: VoC Case StudyEnterprise Voice of the Customer program and Text Analytics for a Fortune 500 financial services company



HCL Beyond the Contract

What Customers Say

“This week we successfully went live with the domestic rollout of our foreign exchange and money market systems. The initiative encompassed the integration of 120 systems involving more than 350 people across the organization, 12 technical working groups, and about 30 test teams.
The delivery of the system is a tremendous outcome for us as it continues to transform our capability. Thank you for working tirelessly to ensure that the initiative met its goals”.

- General Manager, a multinational bank

“Our sales force recommended a list of implementation/migration partners, including HCL. After a round of interviews, we decided to hire HCL. We were working against a very tight timeline and a lot of unknowns. HCL was able to articulate a migration plan that not only fit our schedule but removed a lot of risks. HCL brought in a team of experts. We are very happy to have worked with HCL and would do it again.”

 - Director, Engineering Services, a global information services company