Business Process Discovery
For transformation and operational improvement initiatives to be successful, it is vital to have an effective discovery programs in place. Before embarking on such initiatives, business owners need to know, ‘Where they stand’ (–as-is scenario), through a process analysis before they decide on ‘Where they want to go’ (to-be scenario).
Many BPM initiatives have failed due to lack of vision to inadequate training, but the most important one has been neglecting processes while seeking business operations success.
HCL helps organization bring focus back to processes, through the following service offerings:
- Process Modeling
- Process Design and Analysis
- Process Documentation
- Process Maturity Assessment
- Process Reporting (Standard & Custom)
- Process Consolidation