Success Stories
Business Process Re-engineering for a Leading Provider of Advanced Wireless Solutions
The customer is a leading provider of advanced wireless solutions with product portfolio including Antenna Systems, Base Station Systems and Coverage Systems for use in cellular, PCS and 3G networks throughout the world.
Area of Engagement
Business Process Re-engineering across key business of sales operations, new product introduction, inventory management, logistics, planning, supplier selection and evaluation.
Customer Need
The customer has had rapid business growth over last few years through mergers and acquisitions. These acquisitions were across multiple countries and at varying business maturity.
- This led to disconnected and non-standard processes across various locations leading to challenges of reduced responsiveness and velocity of business, accuracy and availability of information for executing critical processes like forecasting, commitment, fulfillment and new product introduction
- Automation could not keep pace with rapid growth leading to manual touch points and usage of multiple systems
- Analyze the business processes and application usage across various locations and assess the business impact
- Compare As-Is state with Best- In-Class benchmarks and best practices
- Provide recommendations on both process improvements and effective use of application
- Provide a framework for metrics driven approach to managing and improving processes
- Provide a Transformation Roadmap including Quick Wins and long term improvements
- Increased revenue realization through timely new production introduction, improved customer responsiveness and timely commitment and fulfillment
- Significant cost reduction in Transportation and Inventory
- Standardized, Streamlined and Integrated Processes across the geographic locations
- Improved operational efficiency through reduced manual operations and redundancies
- Better leverage of the functionality provided in Oracle Applications
