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Data Warehousing and Business Intelligence

10 years of delivering value to Fortune 1000 customers

HCL’s Data Warehousing and Business Intelligence (DWBI) Practice has over a decade of experience partnering with Fortune 1000 companies in creating and delivering value-added solutions across a host of technologies and key industries verticals.

Our approach to Business Intelligence (BI) rests on harnessing knowledge from within and outside the organization to create actionable information assets that drive enterprise transformation and value realization.

We leverage industry standards frameworks like DW 2.0, CIF, TDWI and PMI frameworks in our methodology and approach to implement BI solutions. We bring industry leading practices, lessons learnt and value realization to our clients in all our solutions.

HCL Customer Engagement Model in BI

HCL engages with the customers at three levels:

  • Run the Business” – Ongoing development and support engagements with a strong focus on service delivery measured through CSAT, Project Management Portal and other quality assurance metrics
HCL Customer Engagement Model in BI
 
  • Change the Business” – High-impact transformational engagements, along with plugging the gaps as HCL sees them in customer engagements with extended solutions such as frameworks, Centre of Excellence (CoE) activities, academy etc.
  • Advanced BI Services” – Areas of investment in new technologies, new concepts and perspectives driven by principals and experts

Our practice is anchored by industry thought leaders, bringing in new concepts to extend BI into BI 2.0 and beyond. Our focus is to enable for our clients, a 360° view of their enterprise by effectively combining BI 2.0, Web 2.0, Search and Social Analytics.

HCL service offerings

HCL's Business Intelligence Service (BIS) offerings enable its customers to harmonize data across complex processes of the enterprise to get a single view of their business parameters and make better decisions through BI applications. The BI Practice acts as a horizontal service offering enabling all verticals to transform customer’s businesses with ‘Advise to Execute’ and ‘Business-aligned IT’ propositions, right from Banking and Insurance, Healthcare to Media, Hi-Tech, Entertainment, Telecom, Government and many other domains.

HCL's Business Intelligence Service (BIS) offerings


BI Practice Structure

HCL's Business Intelligence Service (BIS) is backed by a rich and diverse resource pool of technical and domain experts, delivery excellence, vendor partnerships, solution accelerators and IPs, global experience across domains and end-to-end implementation expertise along with a strong culture of research and thought leadership. The practice is comprised of the following teams/ groups.

HCL's Business Intelligence Practice Structure


BI Solution accelerators

Based on the experience from multiple BI projects, HCL has developed numerous BI solution accelerators to speed up project execution.

BI Solution accelerators

What Customers say

“This week we successfully went live with the domestic rollout of our foreign exchange and money market systems. The initiative encompassed the integration of 120 systems involving more than 350 people across the organization, 12 technical working groups, and about 30 test teams.
The delivery of the system is a tremendous outcome for us as it continues to transform our capability. Thank you for working tirelessly to ensure that the initiative met its goals”.

- General Manager, a multinational bank

“Our sales force recommended a list of implementation/migration partners, including HCL. After a round of interviews, we decided to hire HCL. We were working against a very tight timeline and a lot of unknowns. HCL was able to articulate a migration plan that not only fit our schedule but removed a lot of risks. HCL brought in a team of experts. We are very happy to have worked with HCL and would do it again.”

 - Director, Engineering Services, a global information services company