10 years of delivering value to Fortune 1000 customers
HCL’s Data Warehousing and Business Intelligence (DWBI) Practice has over a decade of experience partnering with Fortune 1000 companies in creating and delivering value-added solutions across a host of technologies and key industries verticals.
Our approach to Business Intelligence (BI) rests on harnessing knowledge from within and outside the organization to create actionable information assets that drive enterprise transformation and value realization.
We leverage industry standards frameworks like DW 2.0, CIF, TDWI and PMI frameworks in our methodology and approach to implement BI solutions. We bring industry leading practices, lessons learnt and value realization to our clients in all our solutions.
HCL Customer Engagement Model in BI
HCL engages with the customers at three levels:
- “Run the Business” – Ongoing development and support engagements with a strong focus on service delivery measured through CSAT, Project Management Portal and other quality assurance metrics
- “Change the Business” – High-impact transformational engagements, along with plugging the gaps as HCL sees them in customer engagements with extended solutions such as frameworks, Centre of Excellence (CoE) activities, academy etc.
- “Advanced BI Services” – Areas of investment in new technologies, new concepts and perspectives driven by principals and experts
Our practice is anchored by industry thought leaders, bringing in new concepts to extend BI into BI 2.0 and beyond. Our focus is to enable for our clients, a 360° view of their enterprise by effectively combining BI 2.0, Web 2.0, Search and Social Analytics.
HCL service offerings
HCL's Business Intelligence Service (BIS) offerings enable its customers to harmonize data across complex processes of the enterprise to get a single view of their business parameters and make better decisions through BI applications. The BI Practice acts as a horizontal service offering enabling all verticals to transform customer’s businesses with ‘Advise to Execute’ and ‘Business-aligned IT’ propositions, right from Banking and Insurance, Healthcare to Media, Hi-Tech, Entertainment, Telecom, Government and many other domains.
BI Practice Structure
HCL's Business Intelligence Service (BIS) is backed by a rich and diverse resource pool of technical and domain experts, delivery excellence, vendor partnerships, solution accelerators and IPs, global experience across domains and end-to-end implementation expertise along with a strong culture of research and thought leadership. The practice is comprised of the following teams/ groups.
BI Solution accelerators
Based on the experience from multiple BI projects, HCL has developed numerous BI solution accelerators to speed up project execution.