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Enterprise Transformation Services

HCL Salesforce.com Practice

Overview

HCL, is a Cloud Alliance Partner of Salesforce.com and helps accelerate business transformation on Cloud across the enterprise by offering an integrated approach towards business processes, technology, application and data. HCL is a one stop solution provider with end-to-end service offering covering cloud strategy articulation, Cloud Readiness Assessment, CRM Strategy, Process blueprinting, Salesforce.com Consulting, Implementation and Integration services including migration of applications to Force.com platform.

HCL SFDC Practice Service Landscape

HCL offers services assisting customers in aligning their Salesforce.com CRM strategy and processes with their business strategy thereby enabling them to derive maximum value from Salesforce.com investments. Our end to end service offerings, built on the strength of deep domain expertise and rich repository of accelerators, drive organizational change and improve adoption levels substantially.

HCL Salesforce.com Service Landscape
 
HCL Salesforce.com Service Landscape

HCL SFDC Practice Experience Summary
 
Practice Experience Summary - HCL Tech

Reference Case Studies

HCL has successfully delivered solutions on Salesforce.com CRM and Force.com platform for a number of its customers across industry verticals. The breadth and depth of our experiences include:

  • Leading multinational bank with businesses across Australia, New Zealand, USA and UK
    HCL assessed multiple SFDC instances and provided recommendations to address the non-compliance issues at process and technology level due to spread of Salesforce.com instances across different geographies Read more
  • Leading Netherland based Information Services & Publishing Company with businesses across Europe, North America & Asia
    HCL is doing full cycle implementation of Sales Cloud for the US business, along with design and development of Integrations for the APAC business Read more
  • Leading US based ISV
    HCL partnered on the co- development of a key customer-facing application bottom up on the Force.com platform Read more
  • Leading European Bank
    HCL provided managed support services for Salesforce.com application and provided development & enhancement support for custom built application Read more
  • Leading US based Telecommunication Company
    HCL provided Consulting and Advisory services to create a roadmap for the customer to move away from legacy application to cloud-based Salesforce.com Service Cloud solution Read more
  • Leading US based Global Pharmaceutical Company
    HCL is involved in global design and development of interfaces between Veeva and other applications. HCL is also undertaking 24X5 Global Data and Interface Support for Veeva and SFDC Call Center applications Read more

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What Customers Say

“This week we successfully went live with the domestic rollout of our foreign exchange and money market systems. The initiative encompassed the integration of 120 systems involving more than 350 people across the organization, 12 technical working groups, and about 30 test teams.
The delivery of the system is a tremendous outcome for us as it continues to transform our capability. Thank you for working tirelessly to ensure that the initiative met its goals”.

- General Manager, a multinational bank

“Our sales force recommended a list of implementation/migration partners, including HCL. After a round of interviews, we decided to hire HCL. We were working against a very tight timeline and a lot of unknowns. HCL was able to articulate a migration plan that not only fit our schedule but removed a lot of risks. HCL brought in a team of experts. We are very happy to have worked with HCL and would do it again.”

 - Director, Engineering Services, a global information services company