Success Stories
Business Process Reengineering for a Global Integrated Solution Provider
Client: A global integrated logistics solution provider
Business challenges- Lack of common interface/system for the same business process across the organization
- Lack of single, clean and uniform source of customer maser data affecting data quality and data integrity that are required for important operational and management reporting
- Loss of control and service quality issues
- High compliance and high customization of services
- Real time access to information & perfect shipments
- Study, analyze and recommend enterprise-wide high-level business process and IT system 'change' requirements through a BPR exercise
- ERP evaluation process
- Development of high level IT enterprise architecture
- Proposal/quote process
- Freight transportation process
- Shipment booking/receiving process
- Compliance/customs brokerage process
- Consolidation/deconsolidation process
- Comprehensively re-engineer process for freight forwarding business for air, ocean and road
- Re-design existing business processes across the freight forwarding, logistics and transportation product lines and define new business processes and Information Systems Application portfolio to align with business requirements
