Success Stories
IT Sourcing Strategy for a Leading Anglo-Dutch Publisher and Information Provider
The customer is the legal publishing arm of a leading Anglo-Dutch publisher and information provider. They provide information to legal, corporate, government and academic markets, and publish legal, tax, and regulatory information, via online, print, and CD-ROM formats.
Customer Need
The customer was looking for opportunities to reduce software development and system maintenance costs through operational improvements and alternate outsourcing solutions. HCL was invited to conduct a study with the objective of defining an offshoring roadmap.
HCL Solution
HCL used its standard APO methodology and structured interviews with applications owners. On the basis of the information gathered and detailed analysis, an Outsourcing Viability Index (OVI) was computed for each application. The OVI score was used for grouping applications into four groups, each having a different level of outsourcing readiness.
The customer gained the following benefits:
- Validation of high OVI score applications with some attendant changes that would reduce time-to-market and risk
- Identification of new potential applications for outsourcing that would increase the outsourcing ratio and attendant benefits
- Implementation of a rigorous APM approach
- IT Transformation leveraging Service Oriented Architecture that provides scalability and flexibility
