Knowledge Management Consulting

In the current competitive environment, creation, management and utilization of knowledge to generate business intelligence is a crucial differentiator. HCL has built capability and robust methodologies to offer Knowledge Management (KM) services to its customers that enable them to transform into knowledge-enabled enterprises.

The Knowledge Management Consulting initiative at HCL offers customers to collect, organize and utilize the enterprise knowledge base to achieve shared intelligence, improved performance, competitive advantage and higher levels of innovation in their business operations.

HCL follows a four-phased approach (as shown in Figure) for preparing the KM strategy of an organization. The KATS methodology provides a framework for assessment of customer's current environment and paves the path for a complete KMS implementation in line with overall business needs.