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IDC Retail Insights CIO Summit 2012

When: 
2012-06-14 12:00 AM to 2012-06-15 02:00 PM
UTC
Where:
Hotel Dolce Chantilly
France
Convert to your timezone
IDC is pleased to announce the launch of its inaugural pan-European IDC Retail Insights CIO Summit 2012. The event will be held at Hotel Dolce Chantilly, France, on Thursday, June 14 (starting at 12:00 GMT) and Friday, June 15, 2012 (closing at 14:00 GMT). The summit is designed to appeal especially to European CIOs from the retail industry. By inviting a select group of 40 strategic IT leaders and innovators from premier European retail brands, we will ensure that this thought-provoking event provides productive time & insights to all.

HCL a Gold Sponsor for this event.

HCL has successfully partnered with leading organizations across retail and consumer markets in aligning their brand, product offerings, promotions, pricing and other important customer touch points to achieve a best in class Omni Channel Customer Experience.

Session Session Lead Time & venue
Workshop session:
Retail CIO Decisions for Strategic Customer Experience Innovations
Ivano Ortis, Head – International,
IDC Retail Insights
15:30 to 16:30 hrs CEST
14th June, 2012
At Hotel Dolce Chantilly
Case study session:
To Create a Better Everyday Life for the Many People.
Lars Gunnarsson, IT Demand Manager, IKEA 9:20 to 9 :40 hrs CEST
15th June, 2012
At Hotel Dolce Chantilly

We invite you to participate in HCL - IDC Customer Experience Workshop at the Summit  chaired by Ivano Ortis- Head – International, IDC Retail Insights.

In this interactive session, IDC Retail Insights analysts will share the new Customer Experience model that retailers should consider to actively and genuinely engage smart, resourceful shoppers across all channels. The new Customer Experience model is the result of a global research conducted in 2012 by IDC Retail Insights with the support of HCL Technologies.

A case study session “To Create a Better Everyday Life for the Many People” presented by Lars Gunnarsson, IT Demand Manager IKEA, highlighting HCL Experience in JDA implementation will also be held at this event.

Delegates participating in the workshop will be enrolled into an iPAD Raffle.
 

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We will treat any information you submit with us as confidential. Please read our privacy statement for additional information.