NRF Retail's Big Show
NRF - Retail's BIG Show is celebrating 100 years of retail leadership this January 2011 with a one-of-a-kind education, amazing networking opportunities and pioneering solutions and services. Retail's BIG Show is big because anyone trying to do business in retail, as well as the who's who of retail, attends. And their collective buying power – of 18,500 industry professionals to be exact - is astounding.
At NRF 2011, HCL is a co-sponsor with Microsoft and will showcase Empower Retail, a CRM offering, along with its other capabilities. Our booth no. is 836. Empower Retail combines the best capabilities of CRM, loyalty management, and analytics into one powerful solution to maximize the ability to manage customer loyalty and drive revenue. This enables retailers to develop highly tailored offers, track responses real time and keep track of key performance indicators on demand. Further, unified 360 degree customer view, deeper customer analysis and enhanced marketing capabilities increase cross sell & up sell opportunities and loyalty & reward management induces churn reduction.