The ability to understand the business problem, together with the technical landscape and bridge the two, cannot be overstated. For that I'd be looking for someone who can influence, articulate and hold a view.
"What can I say!. Your efforts have made considerable positive impact.
– CIO, Leading Bank in Australia and NZ
What an amazing result. Considering how long and how tough this year has been, the result on the weekend was a testament to the drive, dedication and commitment to quality that this team continues to display. For those unaware of the details, we migrated over 400,000 business deposit and migration accounts with a success rate of 99.86% !!!!Congratulations to all involved and a huge well done to a program that continues to deliver the big bank changing milestones."
– Program Director- One of the largest banks in Australia
"When we first started working with HCL, our cost per policy was probably about 40% higher than what it is today…"
– CIO, A Leading US Based Global Insurer
"Throughout this project HCL was responsive and adaptable to the various changes that occurred, while remaining focused and productive. Additionally, HCL has a sharp understanding of our business processes and technology environment, which has offered us the added benefit of not disrupting our own staff during this important integration."
– CIO, New Jersey based PC carrier
We are pleased with HCL's implementation approach in a global delivery model leveraging the proposed solution accelerators in areas of data conversion, integration and reporting related to claims."
– CIO, A Leading Mutual Insurer in US
"This is wonderful stuff, the type of activities that make a big difference to our customer. Truly great work, and please keep it up" – On Successful implementation of WRAP project.
– CIO Large Programs, Leading Bank in Australia and NZ
The combined efforts of our Asset Finance and Commercial Lending IT Service Delivery team and HCL have resulted in an 80% reduction in P1 and P2 incidents over 2010. This is a great testimony to Applications and Operations' dedication to embed strong service management disciplines, including incident, problem, change, capacity, availability and service continuity management.
– CIO Retail Business Banking ES, A Large Australian Bank
The new tool allows our product launches to be turned around within 24 hours, and in addition, removes the risk of human error from manual intervention. This has also reduced our demand on IT, enabling other critical work to be completed. Other benefits include the ability to launch new, and a wide range of products, on almost a real time basis and a standardised method for new mortgage product creation. The Mortgage Product Launch Automation Tool was developed by HCL with no additional cost to us and supported all business departments during the entire lifecycle by providing input for design, data and test."
– Managing Director of Mortgages, a Leading Bank in the UK
I think HCL has done a great job doing this work. I appreciate the work they have done for us.
– One of the leading Swiss Investment Bank
"I've been lucky with HCL. I've worked with several other outsourcing partners, and HCL has been the most flexible internally and most willing to work with us to create new things that we hadn't had before."
– CIO, A Leading European Insurer
"HCL really provides a foundation to the work we do as a business. The care they take and the importance they place on the work that they do individually and as a team, really makes a difference to the IT infrastructure, the IT support, the business and ultimately to our end-customers. I and the rest of the infrastructure team appreciate their work very much!"
– COO, A Leading US Based Global Insurer
"HCL is a trusted partner. HCL are SMEs in Variable Annuity business and underlying application landscape with deep capabilities in our legacy technologies as they took over product development and quality assurance, strong program management, innovative delivery approach and proven scalability."
– CIO, Leading Life and Annuities provider in US
Without the dedication, professionalism and hard work from the HCL team we could never have undertaken this transformational change. The end result was a website that has dramatically improved our customers online experience"
– One of the largest banks in Australia
The Reports Designer has been of great help, it has increased our deliverables and our global customers are really delighted, now we can send a report within 5-10 minutes without help from Technical people."
– VP - Leading British Bank
With major milestones achieved after the successful implementation of the Asset Management eprocurement modules of PeopleSoft, major challenges like conversion of asset management data from an unstable source, handling tough business stakeholders, and tight schedules were handled deftly and very professionally."
– Program Director - Large New Zealand Bank