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Success Stories

Managing Complex Infrastructure for Asia's Largest Stock Exchange

Business Need

The Stock exchange needed a partner to manage its complex infrastructure with minimum down time

  • Mission critical trading application
  • Wide-spread geographical coverage
  • High availability & Disaster Recovery
HCL Solution
  • Application and infrastructure support through captive center (Primary and BCP center)
  • Level 1 support for custom online trading application
  • Microsoft back-office support for 9000+ desktops
  • Distributed help desk services through 20 locations
Business Benefits
  • Consistent response time of application across various geographical locations across different user environment
  • Single point contact for infrastructure support with a reliable wide area network which gives high availability

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