Success Stories

Multi services to one of the leading wealth managers in Australia

The client required a wide range of services including development, enhancement, maintenance, support and testing. The engagement required, amongst others, domain knowledge, flexibility in operations and cultural compatibility. HCL has been a trusted IT partner for the client for the past 10 years.

• HCL has been thoroughly involved in the areas of Requirement Analysis, Design, Development, Testing and Maintenance of various large projects critical to the client’s business objectives
• HCL has delivered end-to-end managed projects in Waterfall & Agile Methodologies and SOA framework with effectively managed onshore/ offshore model
• HCL has contributed significantly to the client’s business by providing domain expertise through HCL’s team of competent and experienced Business Analysts
• HCL has enabled the customer to respond to new regulations and incorporate new features for its Customers/Advisors in quick time
• HCL has delivered projects that include Internet Access, STP to Financial Planning, Process Automation, Fee Processing, Interfaces Building, Reconciliation, Correspondence Processing, Taxation and Regulatory Compliance
• HCL provides Database Administration and Maintenance, 24*7 Production Support and End-to-End Solution of the various modules of the Wrap system
• HCL handles a wide range of Operating Systems, Front-End Technologies, Middleware, RDBMS and Database Tools, Estimation and Analysis Tools, Testing Tools and Techniques in this engagement
• HCL is responsible for 95% of System Testing and Integration Testing. HCL has reached a comfort level and understanding of the client’s business, where HCL resources are also engaged in User Acceptance Testing

• Average Schedule Variance below 2%
• Dilution of the customer’s risk through end-to-end project management
• Domain expertise through a dedicated team of Business Analysts and Consultants in areas of Wealth Management, Wrap Platforms, SMAs and UMAs
• Reduced time-to-market, using past experience in other similar projects
• Assistance in introduction of a new channel to sell Insurance products
• Process Improvement by HCL bringing the time taken for some processes down to almost 2% (30 minutes as against 30 hours previously)
• Seamless ramp-up and ramp-down across technology ensuring least impact on delivery

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