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HCL in the United States

The world’s largest economy has continued to be productive in the aftermath of the global recession. Undeterred by the uncertainty of the future, the United States is upbeat about the global potential of its fastest-growing industries (health care, hi-tech and manufacturing, education, financial services, and IT) and is ranked first globally in the IT industry competitiveness index.

Government organizations in the United States are adopting new technology solutions in legacy modernization, business intelligence and analytics, cloud computing, infrastructure and data centre management and mobility, to transform the way they interact with citizens. Recently, WyCAN Consortium, Consumers Energy, and Blue Cross and Blue Shield Associations have engaged HCL to transform their IT business processes and develop citizen-centric solutions. The private sector is also seeking new ways to achieve market competitiveness through omnipresent connectivity and new technologies. Great American Insurance Group, Pegasystems, Merck, Deutsche Bank, and other leading companies based in the United States have been leveraging HCL’s core capabilities, expertise, and talented professionals.

Since entering the United States, in 1989, HCL has firmly established its foothold. Several technical and non-technical principles at the core of HCL have contributed to the success of these engagements:

  • Digital Systems Integration (DSI™): HCL’s DSI services are an answer to a modern corporation’s dilemma in effectively transforming itself from a legacy driven traditional organization to a digitalized corporation. Our DSI services enable traditional organizations compete against “born digital” competitors through a strategy called reborn digital™, which analyzes and connects the organization’s legacy systems, assesses its readiness for the digital age, and addresses the challenges through solutions that create a complete digital enterprise.

  • ALT ASM™: HCL’s ALT ASM™, which dwells on the concept of Proactive Obsolescence, is creating a paradigm shift in applications outsourcing. While other IT Vendors are motivated to keep growing their ASM engagement, we proactively try to eradicate it. By focusing on this cut down of wastes in an ASM engagement, we work towards achieving the ‘ZERO Incident’ status for many of our customers, allowing CIOs to strategically benefit from their ASM offshoring engagement.

  • Employees First: Our unique management philosophy, based on trust and transparency, empowers frontline employees to create value for customers every day. This thinking — described in the best-selling book Employees First, Customers Second: Turning Conventional Management Upside Down (Harvard Business Press, 2010) by former CEO Vineet Nayar — has created a distinctive culture of employee-driven innovation. We call it ideapreneurship, and it is yielding excellent business outcomes for both HCL and our customers.

  • A Relationship Beyond the Contract: Technology is constantly changing, often making even the best contracts appear outdated or ill-conceived. That’s why at HCL we focus on developing relationships beyond the contract — not just by optimizing costs or enhancing efficiency but by thinking well into the future on behalf of our customers.  Our alternative propositions such as ALT ASM, Enterprise of the Future, Digital Systems Integration, Enterprise Functions as a Service, Innovation Monetization, and zCMO ensure that we deliver “relevant” business value in real-time, despite the changing times.

HCL is widely recognized for its commitment to addressing both business and societal goals in the United States:

  • HCL America's Customer Advisory Council: This group helps HCL align solutions with local market requirements and serves as an exceptional platform for HCL clients and their industry peers to exchange ideas and best practices. The Council has been recognized through several awards — including the Forrester Groundswell Award in the B2B category — for the trust it fosters between HCL and its customers.

  • Fostering economic growth: Companies that are truly global know not only how to sell in global markets but also how to stimulate local economies. HCL’s local hiring strategy is a crucial part of our commitment to the cities and towns in which we operate. Our new Michigan Technology Development Center is looking to fill hundreds of IT positions from among unemployed workers in the city of Jackson. With more than 7,000 employees in 21 offices across 15 states — such as Michigan, North Carolina, New Jersey, Washington, and New York — HCL has been investing significantly in new facilities to generate employment and support our U.S. client base.

  • Collaborating with the local ecosystem:  We aim to be a socially responsible corporate citizen by contributing to the educational, social, cultural, and environmental health of the areas where we operate, and by encouraging our employees to do the same. To that end, HCL participates in various initiatives led by U.S. state governors and works closely with local business chambers, universities, and government and non-profit organizations. HCL has also joined hands with United Way, Red Cross, Habitat for Humanity, Enable America, North Carolina State University, Wake Technical Community College - Raleigh, and North Carolina’s Department of Commerce, among other organizations.

  • Nurturing local talent: Since we work on high-end engineering and product development projects with Fortune 500 companies in the country, HCL taps local sources of talent to provide proximity to customers. HCL also collaborates with top universities on programs that offer internships and independent study opportunities to students and bring HCL employees to campus as guest speakers. Recently, the Life Office Management Association (LOMA) recognized HCL for the eighth time with the “2013 Excellence in Education Award” for doing an outstanding job of developing our human resources through the use of LOMA’s professional education and learning programs.

  • Sustainability initiatives: In 2009, HCL acquired a next-generation green data center in New Jersey, an investment that increases our global footprint and meets growing customer demand for eco-friendly, advanced, end-to-end services. All our recently acquired campuses outside India are green compliant, including the LEED-certified   Global Development Centers in North America.

HCL Offices in the United States

HCL America, Inc.
77 City Centre Drive, Suite 602,
Mississauga, Ontario L5B 1M5
Canada
Phone: 905-603-4381
Fax: 408-733-0482
HCL America, Inc.
61,Walsh Drive,
Parsippany, New Jersey 07054
United States
Phone: 631-410-2960
Fax: 631-410-2961
HCL America, Inc.
15 Exchange Place, # 730,
Jersey City, New Jersey 07302
United States
Phone: 201-680-7000
Fax: 201-680-7020
HCL America, Inc.
14980 NE 31st Street Suite 300 Redmond
WA 98052
United States
Phone: 408-523-8456
Fax: 425-885-3319
HCL America, Inc.
26600 SW Parkway Ave, M/S 7060-202, Office 60/J20, Wilsonville,
Oregon 97070
United States
Phone: 408-328-7777
HCL America, Inc.
1 Mid America Plaza, Suite 403 Oakbrook Terrace,
IL 60181
United States
Phone: 630-571-2568
Fax: 630-571-2569
HCL America, Inc.
18301 Von Karman Ave, Suite 590,
Irvine, California 92612
United States
Phone: 408-328-7603
Fax: 949-863-1449
HCL America, Inc. (Rochester Delivery Center)
1410 Mitcheldean Drive Bld. 205 Suite 200-B
New York 14580
United States
HCL America, Inc.
131 W. 1st street, 4th Floor Duluth, Minnesota
55802
United States
HCL America, Inc.
11000 Regency Pkwy, Suite 10 Cary
North Carolina 27518
United States
Phone: 408-328-7756
Fax: 919-469-4797
HCL America, Inc.
135 US Highway 202-206 Bedminster
New Jersey 07921
United States
Phone: 408-328-7736
Fax: 908-234-9150
HCL America, Inc.
1 Evertrust Plaza 5th Floor
Jersey City, New Jersey 07302
United States
Phone: 201-915-5254
Fax: 201-915-5253
HCL America, Inc.
4001 Chapel Hill Nelson Highway,
Durham, North Carolina, NY 27709
United States
HCL America, Inc.
100 Galleria Parkway, Suite 970 Atlanta,
Georgia 30339
United States
Phone: 408-733-0480
Fax: 408-733-0482
HCL America, Inc.
99 East River Dr, 3rd Floor East Hartford,
Connecticut 06108
United States
Phone: 408-733-0480
Fax: 408-733-0482
HCL America, Inc.
3250 W. Big Beaver Road Suite 301 Troy,
Michigan 48084
United States
Phone: 248-458-0318
Fax: 248-458-0317
HCL America, Inc.
330 Potrero Ave, Sunnyvale,
California 94085
United States
Phone: 408-733-0480
Fax: 408-733-0482
HCL America, Inc.
11511 Katy Freeway Houston
TX77079 1903
United States
Phone: 201-680-7039
HCL America, Inc.
2601 Network Blvd, Suite 400 Frisco,
Texas 75034
United States
Phone: 972-334-9733
Fax: 972-334-9734
HCL America, Inc.
400 Crown Colony Dr, 2nd Floor Suite 203 Quincy,
MA 02169
United States
Phone: 408-328-7501
Fax: 617-770-4086