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HCL in Canada
Canada is a strategic market for HCL and HCL has been enabling IT led business transformations
for its customers in Canada for over a decade. HCL Canada provides 'transformational
outsourcing services', led by innovation and value creation, enabled through our
integrated portfolio of services including software-led IT solutions, remote infrastructure
management, engineering and R&D services, and business process outsourcing (BPO).
HCL Canada is headquartered in Toronto (Mississauga); servicing twenty five clients
across Toronto, Montreal, Calgary, Vancouver, Edmonton and Ottawa metropolitan areas.
HCL Canada is well positioned to provide all the advantages expected of a local
Canadian IT services partner with the added benefits of global scale, cost merit,
international exposure and CMM & ITIL levels of quality.
Our Vision
The driving philosophy of HCL Canada is to be a leading alternative to traditional
outsourcers, and offer Canadian customers world class collaborative sourcing solutions,
flexibility and transparency in approach to ensure customer satisfaction and sustainable
growth.
With HCL, each customer is unique - HCL engages with each customer differently,
imbibing the patterns and characteristics of the customer organization and their
industries. HCL has a history of building partnerships – co-sourcing models,
strategic alliances and joint ventures – to make each relationship yield more
business value than is normally expected for both partners. We have a service philosophy
reflective of the standards and practices across our customers’ organizations
globally.
The HCL Difference
BusinessWeek magazine included HCL in the list of “World’s Most Influential Companies” owing to core values like Employee First, Institutionalization of Value Centricity, Transparency and flexibility. We believe these ingredients are essential to co-creation of value with our customers, and that they are key reasons why HCL has become a strategic supplier to quite a few of Canada’s leading corporations where we have not only provided the traditional benefits of offshore outsourcing but also partnered with our customers in game-changing business initiatives.
Milestone Engagements
- Canadian National (CN) Railway Company - HCL AXON, the SAP
arm of HCL, partners with CN to develop iCREW, an Industry Solution for Train Crew
Management.
Read more... - Celestica – HCL entered into a unique joint venture with
Celestica, a leading provider of contract manufacturing services
to jointly provide concept to manufacture services to customers globally. HCL also
provides SAP and IT support services to Celestica.
Read more... - Scotiabank – HCL Capital Stream, the Straight Through Processing
platform arm of HCL, provides services to accelerate customer service process
in 20+ Caribbean, Central and Latin American Countries. HCL Capital Stream is an
integrated software platform enabling commercial banks and finance companies to
implement Straight Through Processing (STP) across lending and leasing portfolios.
Read more... - Canada's leading full-service airline – HCL was selected from among industry leaders to provide design, development and support services for the application stack that supports 15+ customized websites for various countries, support for four languages and a large array of mobile services (mobile check-in, mobile boarding passes).
- Canada’s leading provider of voice, video and collaborative communications solutions – HCL has been servicing for over four years and the partnership entails a range of product development, support and IT services. HCL follows a global delivery model to provide these services.
Global Leadership in Chosen Industry Verticals and Service Offerings
HCL Canada is focused on becoming a compelling co-sourcing alternative to traditional
outsourcers by combining its global leadership on chosen service lines with deep
expertise in industry verticals like Consumer Services, Manufacturing, Healthcare,
Financial Services, and Public Services
HCL has consistently been recognized as a global leader in the following service
offerings:
- Leadership in Full Service co-sourcing – HCL partners with
global organizations in collaborative sourcing which includes significant transformational
benefits while dramatically reducing costs for run the business. Please click here
to view details through a Gartner case study on one of our engagements.
Read more... - Global leader in Benefit Led SAP services – By changing the
way they use SAP, 10 global corporations realized over $2.5B in cashable benefits.
Click here for a demo for HCL AXON’s unique Benefits Realization Approach.
Read more... - Global leader in business critical applications - This approach combines HCL's excellence in Product Engineering with Application Development and Maintenance methodology, to deliver defined, direct impact on revenue, significant improvement in customer experience & competitive positioning for clients.
- Leadership in Infrastructure Management - Pioneered a unique model
for “Remote IT Infrastructure Management” that enables customer organizations
to achieve superior infrastructure performance and significantly reduced costs
Read more... . - Run the largest outsourced engineering and R&D center outside of North America Read more...
Recognitions
Best Managed - HCL was recently rated the best managed outsourcing
company of 2009 by Brown and Wilson’s Black Book of Outsourcing ahead of IBM,
Accenture, Cap Gemini, HP and many others who participated in the study.
Read more...
Read more...
Most Influential – Businessweek included HCL in a global
list of world’s most influential companies.
Read more...
Most Innovative – HCL received the Optimas Award for Innovation
from Workforce Management magazine. HCL received the award for the implementation
of its innovative management philosophy of “Employee First, Customer Second.”
Read more...
HCL Office in Canada
HCL Technologies Canada Inc
77 City Centre Drive
Suite # 602
Mississauga, L5B 1M5
Ontario
Email – canada_sales@hcl.com
