HCL India

HCL Technologies’ roots in India go back to the year 1993 when it’s wholly owned subsidiary HCL Comnet (The Infrastructure Services Division of HCL Technologies today) was instituted to focus on the domestic communication and connectivity services market. One of the early entrants in India market its first assignment was to partner with a leading Financial Institution to establish the world’s first floorless stock exchange. Over the years, HCL diversified its portfolio to provide end-to-end enterprise IT infrastructure solutions and went on to pioneer the Offshore Remote Infrastructure Management Industry in 2002-03. In year 2007, the company took over a larger role within the HCL Technologies group to front-end HCL Technologies’ complete portfolio in the India market. Today this team, known as HCL Technologies India, is delivering end to end IT solutions across Applications and Infrastructure using its “Business Aligned IT” Services to Indian IT organizations across Industry sectors like:

• Banking & Financial Services
• Insurance
• Life sciences & Healthcare
• Energy & Utilities
• Government & Defense
• Media, Publishing & Entertainment
• Manufacturing
• Retail
• Education
• Real Estate

This team is 5,000 people strong dedicated to India Market who service its 175+ significant clients across 550 points in the country.

HCL is known to collaborate with forward – looking customers through the following 3 engagement models:

• Systems Integration- Focus on Complex implementation involving multiple technologies with turnkey programme management and partnerships across IT and Non IT like IBMS, DC Build components
• Managed Services- ITIL driven Proactive Full or Discrete IT Managed Services delivered in various models like RIM, complete onsite or hybrid. A strong pedigree of Network & Managed security services in India we have today leadership positioning in RIM with right Global partnerships available like Cisco Managed Service Partner, HP, BMC, IBM and large skill pool of ITIL certifications.
• Strategic Sourcing- Focus on transformation benefits to the customer in a collaborative model to resolve common business problems using the right mix of people, technology and process

Some of core Services offerings include:

Infrastructure management Services ( IMS)

• End-user computing
• Datacenter Operations& transformation
• Network & Security Services
• Cross Functional Services
• Integrated Operations Management Services
• Communications & Connectivity Services

Enterprise Application Services - services across globally renowned, packaged applications like SAP, Oracle, TIBCO, Microsoft etc. We are committed to the Indian Market and will continue to invest more to further enrich our end-to end IT offerings for this market. Our flexible engagement models, rich heritage of technology solutions and over 30 years of leadership across service areas give us a strategic advantage to meet the nation's IT needs.

Enterprise Transformation Services – “Advise to Execute” approach, first to identify the key challenges faced by organizations and areas of optimization and then to execute the remedies to streamline the operations across Business Process, Application, Information and Infrastructure landscape.

Custom applications - World-class application development, maintenance, and consulting outsourcing-services to help increase customer's productivity and minimize their total cost of ownership.

HCL's Engineering and R&D Services – HCL's Engineering and R&D practice partners with global enterprises & technology firms to develop world–class products & solutions and also helps them in strategically reducing their go to market time. We help customers in creating the solution delivery ecosystem to build market leadership. With a 13000+ strong team, we are developing engineering products, solutions and platforms across industries including Aerospace and Defense, Automotive, Consumer Electronics, Industrial Manufacturing, Medical Devices, Networking & Telecom, Office Automation, Semiconductor, Servers & Storage and Software Products.

Telecom Expense management - Gain Share model to reduce Telecom expenses – Voice (Enterprise, BB, PSTN), Data (Internet, Enterprise, Backup), Video and positively impact client’s operational expenses.

Strategic Cost & performance management - Provide 100% Cost Transparency; Reduce operations Cost substantially; and move from Fixed Cost to Variable Cost Model across IT, Print and Telecom expenses providing 24*7 Proactive Management Services to improve performance, better visibility and control.

Managed Print Services - 100% Cost transparency and reduction in Print Cost using unique MPS model – powered by Xerox.

Our services are backed by an extensive direct support infrastructure spread across 550 locations nationwide, which offer 24 x 7 support offering for critical sites.

HCL’s Employee First philosophy has also helped in Customer Engagement. HCL has been consistently rated as No. 1 in Customer Satisfaction by DQ – IDC survey. This philosophy has empowered employees and has drastically reduced the attrition rates. In 2009, HCL has been rated by Hewitt Associates as the No. 1 Employer in India.

HCL is known to be the harbinger of technology in the country. Our partnerships with technology leaders like Cisco, Oracle, SAP, Cisco, EMC, Microsoft, Dell, Sun, HP, IBM, CA go back to the time when India was being recognised as a growing and strategic market. Along with global capability, HCL has leveraged such relationships to create value for Indian customers and provide them services which not only helps them reduce IT costs but also enables them to stay ahead of competition.

We are committed to the Indian Market and will continue to invest more to further enrich our end-to end multi- service offerings for this market.

HCL Offices in India