Overview

Following a ‘Citizen First’ mission, HCL’s Government Practice provides technology and business solutions to governments across the globe. HCL has more than 16 years in executing information technology projects for different government agencies. HCL offers benefits-led public sector solutions that have been specifically architected by domain experts to suit the requirements of various key government functions such as Health and Human Services, Social Services, Criminal Justice and Public Safety, Transportation, Postal Services and Education. more...

Quick Facts
Benefits to the Government
Leadership by Experience
Critical Success Factors

16+ years of experience
Global foot prints with customer in US, UK, ANZ, Singapore, Malaysia & India
Wide landscape of service from consulting to bespoke development of application

Bottleneck	Benefits to Government
High risk exposure	Tried and tested solution to minimize risk and short implementation period
Lack of direct connectivity with citizen	Solutions are web-enabled which provides G2C interface
Manual processing leads to slow turnaround and poor reporting	Comprehensive reporting capability encompassing State and Federal system
Slowing funding growth	Significant reductions in service cost for support process Resources required for internal demand to be funded through the external revenue streams
Under performing resource management	Significant improvements in resource utilization by separating the tactical from strategic Right resources for the right outputs - using globalization as an opportunity Moving the service up the value chain
Low utilization of workforce productivity	Re-engineering of processes Enhanced response time and removal of duplication Enabling workforce modernization to deliver increased productivity

Domain	Solution	State Agency
Child Care	Child Care Case Management System Collection & Disbursement System	Department of Human Resources
Case Management	Fraud Case Management System Benefit Over Tracking System Employer Registration System	Department of Human Resources State Insurance Department

Domain	Solution	State Agency
Workers’ Compensation	Workers’ Compensation System	Department of Labor and Industries State Board of Workers’ Compensation Workers’ Compensation Commission
Case Management	Fraud Case Management System Consumer Complaint and Quality Management System	Department of Labor Department of Public Service Public Services Commission

Domain	Solution	State Agency
Law Enforcement/ Public Safety	HCL Mobile Data Solution	Police Authority in UK
Judiciary	Court Case Management System	Judiciary Department Department of Justice

Domain	Solution	State Agency
Transportation	Road Asset System Vehicle Information and Fleet Renewal System Pavement Management System Maintenance Management System using SAP	State Highway Department Land Transport Authority

Domain	Solution	State Agency
Postal Services	Phone Card Portal E - Commerce	Central Postal Agencies

Vertical Focus	Depth of Domain and Delivery Expertise
Over 16 years of experience in delivering IT services to Government agencies across the globe Presence in US, UK, ANZ, Singapore, Malaysia and India Active engagements across 14 State Governments in the US Active engagements across local agencies in UK	Cater to the needs of critical areas like Health and Human Services, Social Services, Emergency Services, Transportation, Postal Services and Education Certified and trained professionals
IPs and Solution Accelerators in line with industry trends and provide time-to-market advantage to customers	Comprehensive Service Offerings
Police Mobile Data Solution Workers’ Compensation System Child Care System Fraud Case Management System Grievance Management System Court Case Management System	Complete spectrum of services across consulting, development and implementation services for Content Management, eForms, Workflow, Electronic Document Management and Data Warehousing Solutions in various functional domains Technology focus - SOA, ECM, GIS/GPS, Mobility solutions, PDA, Handheld Enabled Applications
Delivery Excellence
Evolved Quality Management System (Organizational Management System - OMS) in accordance with the requirements of SEI CMMI Level 5, SEI CMM Level 5, ISO 9001, IEEE Standard

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HCL has more than 16 years of experience in executing information technology projects for different government agencies across the globe. We have catered to the needs of the various government agencies in areas like citizen care, transport...

iGOVERN™ Child Care

Leading Innovation in Workers' Compensation Solutions
HCL is a Premier Partner at the 63^rd SAWCA Convention (25 - 29 July, 2011)

Business Lines

Business Services
HCL's Business Processing Division (BPO) offers a comprehensive service range... www.hclbpo.com
Enterprise Application Services
HCL's Enterprise Application Services adopt a platform based approach, fuelling business optimization ...

Custom Application Services
HCL's application development, maintenance and consulting services help increase productivity, reduce total cost...
Enterprise Transformation Services
HCL Enterprise Transformation Services (ETS) assists our forward-looking customers...

Engineering and R&D Services
HCL offers comprehensive range of R&D and Technology services to Component Vendors, OEMs, ODMs and ISVs...
IT Infrastructure Management
HCL's Infrastructure Services Division (ISD) is India's leading IT services provider.www.hclisd.com

Industry Sectors

Everything HCL

Geo Spread
Australia & New Zealand, China, Europe, Hong Kong, India, Japan, Latin America, Malaysia, Middle East, Singapore, US
About Us
The 3-decade-old enterprise, founded in 1976, is one of India's original IT garage start-ups. Its range of offerings...
Investors
The trust and confidence our stakeholders exhibited in us is fundamental to our business. In an endeavor to build on...
Partners
EMC, Microsoft, SAP, TIBCO, Oracle

Services +
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Integrated Services - Software, Infrastructure and BPO

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