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iGOVERN® Citizen Centric Solutions

The information age, increasing concerns over security, the rising interaction between government and individual citizens, and the demand for greater value and transparency from taxpayers – are a host of challenges that today's governments need to overcome in enabling programs which reach out to their citizens. They also have to contend with an ever-shrinking base of resources from person-power to budgets. E-Governance solutions are paving the way towards greater efficiency, responsiveness and transparency, overcoming these challenges and delivering on citizen centric programs.

HCL's Government practice has more than 20 years of experience in executing information technology projects for various government agencies across the globe. We provide technology and business solutions to government customers in countries such as the United States, India, Singapore, Malaysia, Australia, Hong Kong and New Zealand. Governmental practice works on the belief that the citizen is the focus point for all governance strategy activities and initiatives – a philosophy of 'IT is about citizens'.

This philosophy, has guided HCL to take a product/solution approach rather than focusing only on applications, the result of which is iGOVERN® - Citizen Centric Solutions.

iGOVERN® - is revolutionizing the way Governments provide information technology services to citizens. HCL's suite of solutions is architected to deliver the services from a citizen's point of view, enabling Government to Citizen (G2C) connect, and improved transparency and productivity. iGOVERN®, is a ready-to-deploy web-based solution suite - the result of our strong domain expertise and learning over the years.

Under the iGOVERN® product suite, HCL has built the following products:

  1. iGOVERN® UIaaS
  2. iGOVERN® Child Care 
  3. iGOVERN® Workers' Compensation
  4. iGOVERN® Fraud Investigation
  5. iGOVERN® Dashboard
  6. iGOVERN® Complaint and Quality Management
  7. iGOVERN® Mobility
  8. Citizen Disaster Recovery Solution
  9. Human Capital Management
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