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HCL Newsletter (The CIO Handbook): 9 Essentials to Fix Bad ITO Deals featuring Gartner research

IT Infrastructure Outsourcing is not a new organizational trend. It has been in practice for decades and now has matured and evolved from a tourniquet to cut costs to a business imperative. However, despite the evolution of outsourcing, the odds of being involved in an outsourcing failure have not diminished at all. As a result, CIOs feel frustrated and trapped in bad outsourcing deals.

This handbook aims to suggest how organizations can mitigate the risk of failure and achieve outsourcing success with a new-age service provider. Read More

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